Collections Specialist Representative

Collections Specialist Representative Location Newark, OH : We are excited to welcome new members to our team that are eager to learn and grow in a career here at Wilber. Our workplace culture is exceptional, and the customer service provided to our clients is second to none. We have been Great Place to Work Certified multiple years in a row! This is a fully trainable position; no prior experience needed! Wilber is looking for professional individuals to join our claims recovery team. Our full-time in-office collectors start at $18.20 an hour ($19.20 if Bilingual in Spanish) plus uncapped commission. Our training team intentionally builds up great collectors through teachings, hands on training, engaging games, side-by-sides, and so much more! We also offer many different benefits and perks that support your physical, emotional, and financial wellbeing. What do you need?

• High School Diploma or GED (Required)

What will you do?

• Multi-task across different technical platforms within a fast-paced call center environment.
• Manage day-to-day office operations.
• Make outbound calls to customers/debtor informing of claim filed against them.
• Negotiate repayment and financial plans to recover assets for clients.
• Maintain office policies and procedures.

Nice to Have but NOT Needed

• Previous contact center experience
• Customer service experience
• Previous accounts receivable or collections experience
• Sales experience

Job Type: Full-Time Physical setting: Call Center Work Type: In-office To learn more about us and what we do, visit: If you have any questions before applying, please email us at