Commercial Operations Analyst

Reporting Line:
Regional Head of Commercial Underwriting

Job Purpose: To assist Underwriters/Broker Managers in servicing and operational management of portfolio.

-Support development and execution of Regional Underwriting strategy

- Ensure operational support for the Commercial Underwriting Teams

- Ensure high quality & reliability of solutions and services to ensure profitable growth and portfolio retention

Key Responsibilities:

•Proactively support acquisition of new business, retention of existing business, and proactively drive involvement of functional areas in underwriting process.

•Assists CUW's/BM's/AU's in underwriting and servicing of assigned accounts.

•Assist CUW's/BM's/AU's with Know Your Customer review by procuring necessary reports and documentation for assessment.

•At acquisition of the client, performing data quality checks on internal forms prior to processing, coordinating workflow to secure timely execution and data quality issues.

•Collecting underwriting information for the preparation of the offers

•Assist CUW'sBM's/AU's with customer invoice reconciliation and administering requests for credit notes or commercial gestures as needed.

•Assist CUW's/BM's/AU's with all required items related to the preparation and file management of renewals.

•Support the preparation and distribution of heads up communication to alert customers and brokers of upcoming credit limit actions.

•Other ad hoc projects as needed/assigned

•Backup for Commercial Super User support issues

•Process requests to proper recipients; interacting with other core functions (i.e. Risk, PA)

Key Experience:

•Competent knowledge of the credit insurance industry, products and regulations

•Competent knowledge of regional operational specifics

•Competent ability to achieve challenging goals through organization and personal drive

•Competent ability to communicate well via all mediums (eg. email, phone) and at all levels of an organization within a multicultural setting

•Competent knowledge of basic IT systems (eg. MS Word, Excel, PowerPoint) and ability to learn new systems

Ability to manage different priorities/projects under tight deadline

Key Requirements:

•Associate's degree in business, economics, finance or related discipline or equivalent work experience

•1-2 years of experience

Key Skills:

•Ability to handle large amount of requests from internal stakeholders on various topics

•Communication across all core functions

•Increase sales/underwriter efficiency, decrease administrative workload for Commercial Underwriting staff, follow-up on specific tasks and initiatives

•Nice to have: Advanced knowledge of MS Excel, including formulas and pivot tables.

•Advanced ability of analyzing large amount of unorganized data, and presenting data in an organized fashion.

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
Great to have you on board. Let's care for tomorrow.
Note: Diversity of minds is an integral part of Allianz' company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company encourages its employees to have motivation in gaining varied skills from different positions and to collect experiences from across Allianz Group.