Healthcare Account Manager

In a nutshell

Title: Healthcare Account Manager

Location: Illinois / Texas / Arizona / Colorado / New Mexico 

Around 3 days per week will involve traveling. Must live near a main US airport

Days/week:  Full Time

Salary:  DoE

The Who, What, Where, When & Why

Are you looking for a fast paced sales role in a rapidly scaling business where you can make a real impact? This is an exciting opportunity to become an integral part of the Sales team at Oxford Medical Simulation Inc, improving patient care through exceptional educational services.

OMS Healthcare Account Managers forge links with healthcare institutions, work with them to understand their needs, then demonstrate, implement and support the use of virtual reality simulation. Healthcare Account Managers are dynamic, self-motivated, empathetic to the needs of clients and dedicated to helping them achieve optimal educational results. In addition to supporting the integration of virtual simulation through the OMS Distance platform and live VR experiences, our Account Managers support institutions through curriculum planning and ongoing live and virtual support.

No experience of VR is needed and all your training is provided by a close-knit team of clinicians and simulation experts with the objective to build expertise in virtual reality, simulation-based education and curriculum.

The OMS team is dedicated to delivering quality clinical training to healthcare professionals across the UK and US.

Because of you, patients’ lives will be saved.

Who you are:

• You have 5+ years of account management experience within healthcare 
• You ideally have a clinical education or clinical simulation background
• You have a passion for or experience in medicine, nursing, simulation learning design or debriefing.
• You have exceptional interpersonal skills. You are a natural people-person who’s great at building rapport, and communicating in person, on the phone or via emails
• You love driving and the idea of a job where you get to travel the country
• You are happy to be on the road approx. 3 days a week with some overnight stays if required
• You have a strong work ethic, integrity and desire to succeed
• You are curious, an excellent listener, and able to consult with a broad range of individuals to find the best solution for them.
• You are enthusiastic, flexible and always learning.
• You are driven and self-motivated, and pretty fearless. You thrive in new challenges
• You are keen to work in a fast-paced, high-growth start-up environment

What will you be doing:

• You’ll be working within a close knit team of VR Simulation Sales Experts. They will show you the ropes and help you support and in time manage every aspect of the sales cycle
• Build and maintain strong, long-lasting relationships with a portfolio of assigned clients
• Serve as the primary point of contact for OMS client inquiries, concerns, and requests
• Proactively identify opportunities for account expansion, upselling and renewals
• Collaborate with internal teams to ensure seamless onboarding and implementation and delivery of solutions
• Capturing and managing information/data/metrics in our CRM system
• Working with clients to improve learner engagement, satisfaction and educational outcomes.
• Attending events, and conferences and networking- taking all opportunities to showcase OMS scenarios at their best

About Oxford Medical Simulation

OMS helps health systems, hospitals, medical and nursing schools deliver training and assessment better, cheaper, faster and at scale.

Our award-winning simulation platform is transforming the way healthcare and educational institutions train, assess and recruit healthcare professionals. By combining cutting edge 3D visualisation with artificial intelligence and leading educational theory, OMS delivers all of the benefits of physical simulation whilst delivering significant savings and improving patient care.

Founded in 2017 and commercially launching the award-winning OMS Platform in late 2018, OMS has experienced rapid growth with deployments spanning more than 100 Healthcare institutions around the world including the NHS, NYU, Oxford, Health Education England and the world’s #1 pediatric hospital.

OMS was named in the Top 50 Tech Companies 2019 by Business Cloud and was a finalist in the Global VR Awards 2019 & 2020. We have also been shortlisted for the Go Tech Awards 2021.

Oxford Medical Simulation is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Oxford Medical Simulation is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.

Who we are

We are Skiers / Boarders, Runners, Rowers, Pilots, Magicians, Weavers, Photographers, Game heroes, Movie Buffs, and every other variety of people. We are hard working. We are passionate about what we do. We care about the work. We care about each other. We care about pushing the envelope and we care about using our working lives to make the world a better place.

We value these behaviours above all:

1. Care & Pride - we take care and pride in everything we do
2. Growth mindset - we push the boundaries so we are adaptive, inventive and always learning
3. One Team - we are in it together, mucking in and supporting each other with humour and humility

Sound like you?

Benefits

• 38 days paid leave
• Medical Insurance + additional benefits
• Knowing that you are making a real difference
• High specification laptop and Oculus headset
• Travel expenses covered