Inside Parts Sales

Job Title: Inside Parts Sales Representative

Type: Hourly Commissions

Job Summary: We are seeking an Inside Parts Sales Representative to serve as a primary point of contact for both incoming and outgoing customer communications related to parts sales. The Inside Parts Sales Representative is crucial in gathering information, troubleshooting to identify customer needs, and efficiently and effectively filling orders while providing outstanding customer service support.

Responsibilities:

• The Inside Parts Sales Representative responds to incoming customer requests quickly and efficiently, ensuring follow-up as necessary.
• As an Inside Parts Sales Representative, you will diagnose and troubleshoot customer issues over the phone and via email to identify needed parts.
• The role requires the Inside Parts Sales Representative to build quotes for parts sales and communicate these to customers promptly.
• The Inside Parts Sales Representative will also recommend and refer customers to other departments as needed and prioritize customer requests based on the status and complexity of their needs.

Skills Required:

• Exceptional customer service skills, demonstrating patience and understanding.
• Flexibility to adapt and prioritize tasks.
• Strong communication skills, both verbally and in writing.
• Proven problem-solving and resourcefulness.

Required Experience & Education:

• High School Diploma or equivalent.
• Minimum of 3 years of parts sales experience is preferred, with a proven track record in meeting revenue goals.

Physical Requirements:

• Ability to use computers, telephones, and other office equipment.
• Must be able to sit or stand for long periods of time.

Benefits:

• Competitive salary with commissions, paid holidays, vacation, and sick leave.
• Comprehensive benefits package including medical, dental, and vision insurance, 401K with company match, and more.

We invite qualified candidates to apply for the Inside Parts Sales Representative position and join our dynamic team.

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.