Private Event Sales Manager

Zuma New York is seeking a dedicated Private Event Sales Manager to oversee event sales for our six Private Dining Rooms, driving approximately $7 million in annual sales. The role involves leading the event sales team, managing client relationships, and ensuring the seamless execution of events. This position is based onsite, with the office located at the restaurant. Celebrating 20 years since first opening its doors in London, Zuma is sophisticated twist on the traditional Japanese Izakaya style of informal eating and drinking. Co-founded by Rainer Becker and Arjun Waney in 2002, Zuma has 15 venues globally and 9 seasonal locations.

Featuring modern Japanese cuisine that is authentic but not traditional. The menu showcases a variety of dishes from its three kitchens: the main kitchen, the sushi counter and the robata grill.

JOB SUMMARY:

As Private Event Sales Manager at Zuma, you will be responsible for booking, planning, and executing events, while driving sales and ensuring exceptional guest experiences. You will collaborate with chefs, operations leaders, and other team members to seamlessly coordinate events and maintain high standards of service. The Private Events Sales Manager will help oversee the Event process from start to finish.

ESSENTIAL JOB FUNCTIONS:

• Book and coordinate events, ensuring all details are accurately captured and executed
• Drive event sales through proactive selling, showing, and closing techniques
• Develop and implement floor plans for events, ensuring optimal layout and flow
• Print and prepare menus, ensuring they meet guest requirements and standards
• Attend meetings with chefs, operations leaders, and clients to discuss event details and requirements
• Assist with the development and implementation of marketing and outreach strategies to generate new leads
• Provide on-site support during events, addressing any issues or concerns that arise
• Close out billing for events, ensuring all financial aspects are handled accurately and efficiently
• Conduct outreach activities to generate new leads and build relationships with potential clients
• Manage a high volume of inbound leads, maintaining a professional and timely response to all inquiries
• Maintain a comprehensive understanding of Zuma's offerings to effectively sell and promote the venue
• Collaborate with the management team to develop and achieve sales targets and goals
• Ensure compliance with all federal, state, and local labor, health, and safety laws
• Operate ethically to protect the image of the company
• Performs other duties and responsibilities as required or requested

JOB KNOWLEDGE, EXPERIENCE AND SKILLS:

• 1-2 years of experience in event sales, preferably within a restaurant or hotel restaurant environment
• Strong organizational and time management skills, with the ability to multitask and prioritize effectively
• Proficiency in using event management and sales software
• Professional demeanor and appearance, with a commitment to delivering exceptional customer service
• Excellent communication skills, both verbal and written, to effectively interact with team members and stakeholders
• Ability to work flexible hours, including evenings, weekends, and holidays, as required

BENEFITS & PERKS

• Medical, Dental, Vision Insurance
• Paid Time Off
• Free family meal daily
• 50% off dining discounts at Zuma
• The opportunity to work on a team with global hospitality/culinary experience

Zuma is an equal opportunity employer.