Receptionist - Urgent Hire

We are hiring an organized Receptionist to join our diverse team at MyKelly in Boston, MA.
Growing your career as a Full Time Receptionist is an incredible opportunity to develop useful skills.
If you are strong in leadership, problem-solving and have the right mindset for the job, then apply for the position of Receptionist at MyKelly today!

Your next good thing is right here . At Kelly® Professional & Industrial, we’re all about helping you discover what’s next in your career. And we just so happen to be seeking a Receptionist  to work for a client in Boston MA, 02110 . If this sounds like the right fit for you, read on and apply! Temp to Hire Opportunity Schedule: Monday -Friday, 8 AM- 5 PM
Pay Rate : $20 per hour Day to Day Responsibility of a Receptionist: 

• Assists with new MS site implementation.
• Utilizes TRAC for tracking onsite services
• Understand site requirements and performing associated duties
• Knowledgeable of all area services within assigned accounts
• Performs daily visual inspection of site services and Ricoh and customer compliancy to safety.
• Routinely spend time overseeing the service delivery quality and answering the questions of on-site staff
• Optimizes services and personnel resources in a wider area beyond the site level in order to meet deadlines.
• Fills in for absences or vacations of the onsite resources, may include site supervisor.
• Coordinates all aspects of services, which entails traveling to and from various accounts.
• Answer questions for the other staff during completion of in-house and off-site services.
• Creates and maintains a customer-focused environment.
• Is responsible for customer satisfaction by engaging end-user feedback.
• Is responsible for raising customer issue to ESM/AOM, Supports the resolution to completion.
• Validate Site Procedures guide documentation, escalating gaps to SM/ESM/AOM
• Routinely identifies and documents process improvement suggestions and communicates them to management.
• Assists in the training of new and existing employees. Focus daily time to overseeing employee work and answering questions.
• Ensures field compliance with RICOH Service Excellence performance requirements. • Proactively manage service requests for hardware and software solutions in the service center.
• Arrange for service calls and follow through on escalations
• Effectively escalate technical issues as defined in site procedures guide
• May order operational supplies for support of contracted services per procedures guide
• Collects data for the completion of the Monthly Management Report as directed
• Proficient in implementation, documentation of site procedures, and sufficient quantity to support operations now and in the future
• Other duties as assigned
• This will mainly be a receptionist position 3 days a week at one location then the other 2 days covering other sites in the Boston/Cambridge area.
• Assists applicants in completing applications.
• Distributes name badges to visitors, temporary employees, etc.
• Issues facility access cards to employees.
• Schedules meeting rooms for all.
• Answers and transfers calls from all over the United States.
• Participates enthusiastically in company and community service events.
• Performs light administrative duties.
• Performs PC Support and Administrative duties as needed.
• Performs other duties as assigned.

Required:

• Requires high school diploma plus 12 months of related work experience. Post High School education encouraged and preferred
• Requires valid, violation-free driver’s license along with reliable transportation.
• Requires intermediate skill level on most common software applications including file folder management and navigating to network production folders.
• Possesses ability to work in a team environment by maintaining positive, productive relationships with co-workers, management, sales and production departments.
• Possesses ability to adapt to changing situations, flexibility, high motivation and sense of urgency.
• Possesses basic math skills.
• Possesses judgment in making sound justifiable decisions and taking action in solving problems.
• Possesses ability to perform repetitive work by continuously executing different tasks according to set procedures, sequence or pace while maintaining quality and output standards.
• Possesses commitment to task by having started and persisted with specific courses of action.
• Possesses excellent oral communication skills by being able to clearly present information through the spoken word in positive and negative circumstances.
• Possesses working knowledge of account services to facilitate job scheduling.
• Possesses ability to comprehend written and verbal instructions from customers and effectively translate to site resources
• Possesses ability to resolve customer related issues.
• Possesses ability to troubleshoot and coordinate problem resolution.
• Possesses proficiency in the use of MS, Mac and Lynx computers.

What happens next?
Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a  Receptionist  today!8758377

Benefits of working as a Receptionist in Boston, MA:

● Excellent benefits
● Opportunities to grow
● Competitive salary