Sales account manager

Full job description

Thank you for your interest in working at Engineered Security Solutions. Engineered Security Solutions believes that our employees are our greatest asset. We strive to provide the best customer service and expertise in the industry. So, we work to create a positive culture, caring for our employees as part of the ESS family.

Sales Account Manager

Do you have sales or technical experience in the electronic security industry? We have created a new position and are looking for a qualified sales account manager to join our team. You will be responsible for developing long-term relationships with customers and overseeing sales. Knowing integrated commercial security systems including intrusion, video surveillance and access control products is critical to this position.

As a Sales account manager, you should work to satisfy customers’ needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience. You should have excellent communication and negotiation skills and be customer service oriented. Ultimately, you should be able to grow our business by building successful, long-term client relationships.

Key Responsibilities:

• Manage a portfolio of accounts to achieve long-term success.
• Establishing good rapport with clients.
• Developing new sales opportunities.
• Resolve conflicts and provide solutions to customers in a timely manner.
• Report on the status of accounts and transactions.
• Monitor sales account targets, aligned with company objectives.
• Stay up-to-date with internal and external developments and industry technology.

Requirements:

• Proven sales or technical experience in commercial electronic integrated security
• Proven ability to deliver excellent customer experience
• Knowledge of CRM software and MS Office (MS Excel in particular)
• Understanding of sales performance metrics
• Excellent interpersonal skills
• An ability to deliver projects and answer inquiries on time
• Business acumen with a problem-solving attitude

Engineered Security Solutions Inc. is a leading electronic security system integrator in business for more than 22 years. ESS provides cutting-edge solutions throughout Wisconsin for commercial, industrial, municipal, law enforcement, education, financial customers and more. We design, install, and service electronic security and safety systems that integrate intrusion, video surveillance, access control and monitoring applications. Although we are a rapidly growing company, at ESS you will be treated like an individual, not a number.

At ESS we believe our employees are our greatest assets. We’re seeking motivated self-starters, to work both individually and with a team. In return, we provide excellent pay, health/vision/dental benefits, paid time off, paid holidays, short- and long-term disability and employer-matched IRA.

ESS provides excellent pay, health/vision/dental benefits, paid time off, paid holidays, short- and long-term disability and employer-matched IRA.

All employees are required to submit to a pre-employment drug screening and pass criminal and personal background checks.

ESS is committed to providing equal employment opportunity to all job seekers according to all applicable equal opportunity [and affirmative action] laws and regulations. If you are a qualified individual with a disability, [a disabled veteran,] or an individual that has other barriers that limit your ability to access our on-line application system, please contact ESS at or to discuss alternative ways to apply for open positions.