Sales Crew Member

We are excited to announce that Five Stride Skate Shop, located in the heart of Brooklyn, is looking for a passionate and energetic individual to join our team as a Part-Time Crew Member. This is a fantastic opportunity for those who thrive in a dynamic retail environment and have a love for the skating community.

**Key Responsibilities:**

- Greet customers, find out the customer's needs, and recommend skates and gear that is right for the customer

- Fit customers for skates by measuring their feet and recommending a proper boot for their skating discipline, foot shape, level of skating, and desired features

- Provide information about warranties, care, and maintenance of purchases

- Demonstrate proper use and adjustment of a customer’s new skates

- Receive and process cash and credit payments; accept orders and deposits for items not in stock; and complete a sales record at the end of each day

- Organize and process merchandise exchanges

- Process incoming skate repairs and services

- Stay current with shop products and pricing

- Arrange and display merchandise, keep merchandise back stock area tidy, and restock as necessary

- Keep store clean- sweep, mop, dust, clean windows, clean bathroom, etc

- Unpack orders, price merchandise, and update inventory numbers in point of sale system

- Ship customer orders and mail orders and assist customers with online orders

**Preferred Qualifications:**

- Previous retail or service experience in a high volume, customer focused retail environment

- Ability to self-motivate, take initiative and multi-task

- Excellent people skills; ability to listen, communicate, and relate to others on a personal level to help customers find their perfect skate

- Excellent communication skills; including knowing when to ask for help

- Responsible, reliable, and punctual

- Experience or interest in roller skating required; experience with hand tools and power tools is a plus

- Ability to problem-solve on the fly

- Familiarity with Google Docs, Word, and Excel is a must

- Able to lift 30 pounds and lift boxes overhead

-Available to work weekends with some flexibility

- Due to the level of training required, we request a 1+ year commitment

At Five Stride Skate Shop, we believe in fostering a supportive and inclusive environment. Whether you're an avid skater or new to the community, we encourage you to apply if you share our commitment to providing outstanding customer service.

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