Sales Operation Specialist

Sales Operation Specialist Who we are: BizFlow is a Business Process Management (BPM) industry pioneer. Since 1998, BizFlow has been successfully implementing solutions for enterprise customers to enable significant cost savings and business value through process improvement and modernization.
As the industry has evolved towards Low-Code, No-Code application development, BizFlow recently launched its Low-Code, No-Code Application Platform (LCAP), BizFlow M. Through BizFlow M, BizFlow’s patented technology to design and implement bespoke UI/UX applications combined with the power of a drag and drop process automation solution, BizFlow has established a strong reputation for fast and efficient delivery of software solutions. Life at BizFlow: Life at BizFlow is fun, fast-paced, innovative, and transformational. As you work to meet customer needs and expectations, you will have opportunities to design, implement, and deploy strategies and software applications that change the way people think, interact, and do business. Our goal is to provide customers with the right tools to achieve business growth and operational efficiency so that they will be well-positioned for the future. We strive to achieve this goal while maintaining the highest business integrity and with the aim of complete customer satisfaction.
In your role, we expect you to:

• Grow Personally & Professionally
• Make an Impact on your Customers and your Community.
• Challenge Yourself & the Company
• Have fun!

Job Summary: BizFlow is seeking a Sales Operation Specialist to join our growing team located in Falls Church, Virginia. This individual will be expected to proactively lead on major work items, including those summarized below. RESPONSIBILITIES INCLUDE:

• Manage software license & maintenance renewal process for entire customers.
• Create and issue invoic es.
• Accumulate data to prepare invoices.
• Follow up with customers for collections.
• Keep track of records and customers for maintenance contracts.
• Interact with customers for renewal of maintenance contracts.
• Maintain a professional and customer service-oriented environment to promote sales of the product licenses.
• Manage weekly reporting with both customer-side requirements as well as delivering reports to the executive teams.
• Coordinate with the sales team for new sales activities.
• Support administrative tasks.

OUR IDEAL CANDIDATE:

• Demonstrates attention to detail and organization skills.
• Demonstrates clear and professional written and oral communication skills.
• Identifies and resolves problems in a timely manner and meets deadlines; develops alternative solutions.
• Is adaptable, professional, courteous, motivated with a strong work ethic, and works well under pressure.
• Interacts effectively with all levels of management and other employees.
• Thrives in a fast-paced environment and challenging workload.
• Performs individually and as a member of a team.
• Contributes a wide range of capacities to an entrepreneurial environment.
• Quickly learns new software and applications.
• Bachelor’s Degree or equivalent work experience.

REQUIREMENTS:

• 1~3 years of Sales Operations experience
• Professional Services experience
• Maintenance renewal experience
• Invoicing experience

QUALIFIED CANDIDATES MUST BE:

• U.S. Citizen or Permanent Resident.
• Pass a standard background check.
• Obtain minor security clearance (if needed).

Additional Preferred Qualifications

• Bilingual in English and Korean

Location:  Falls Church, VA (In Office Full Time)
Job Type: Full-time, 09 : 00 am – 6 : 00 pm BizFlow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.