Assistant Manager

Job Description

We are looking to hire an experienced baker to supervise our baking staff and manage all bakery operations. The bakery assistant manager's responsibilities include maintaining accurate financial records, conducting interviews, hiring suitable bakery staff, and ensuring that orders for specialty cakes are completed on time. You should also be able to discard stale or spoiled bakery items and markdown goods nearing their expiration dates.

To be successful in this position, you should demonstrate excellent management and problem-solving skills. Ultimately, an outstanding Bakery Manager should be able to achieve exceptional customer and enforce staff compliance with food health and safety regulations. Bakery managers supervise baking staff and ensure that all bakery operations run smoothly. They take inventory of baking supplies, resolve customer complaints, and address poor staff performance.

Pay ranges from $13.50 - $16.00 per hour (plus an additional $3.00 - 6.00 per hour in tips is typical) depending on experience.

Responsibilities:

Inspecting bakery items to ensure that established standards on quality, uniformity, and aesthetic appeal are met.

Creating suitable work schedules for staff members.

Ensuring that the bakery is adequately stocked with quality baking ingredients and supplies.

Ensuring that baking tools, utensils, and equipment are properly cleaned and sanitized.

Delegating responsibilities and supervising business operations.

Maintaining knowledge and skills for Lead, baker and driver positions and fill in as necessary. 

Keeping track of product inventory and ordering supplies as needed. 

Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assess employee performance and provide helpful feedback and training opportunities.

Resolving conflicts or complaints from customers and employees.

Monitoring store activity and ensuring it is properly provisioned and staffed.

Analyzing information and processes and developing more effective or efficient processes and strategies.

Establishing and achieving business and profit objectives.

Maintaining a clean, tidy business, ensuring that signage and displays are attractive.

Generating reports and presenting information to upper-level managers or other parties.

Ensuring staff members follow company policies and procedures.

Other duties to ensure the overall health and success of the business.

Previous experience managing others strongly preferred

High School Diploma, preferred.

Strong understanding of business management and leadership principles.

Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.

Time and project management skills and Outstanding problem-solving skills.

Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.

Commitment to providing exceptional service to customers and support to staff members.

Clean Drivers Record

A food handler's license.

The ability to work under pressure.

Exceptional customer service skills.