Delivery Manager

icon briefcase Job Type : Full Time

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Job Description - Delivery Manager

About Our Company:

Join Delmock Technologies, Inc. (DTI), a leading HUBZone business in Baltimore, known for delivering sophisticated IT and Health solutions with a commitment to ethics, expertise, and superior service. Actively engaged in the local community, DTI creates opportunities for talented residents while maintaining a stellar reputation as an award-winning contractor, earning accolades like the Government Choice Award for IRS Systems Modernizations. Recently ranked as high as #3 among HUBZone Companies in a GOVWIN survey, DTI offers a dynamic environment for those passionate about impactful projects, community involvement, and contributing to a top-ranking Federal project support team. At DTI, we balance continuous growth and innovation with a strong dedication to corporate social responsibility. Join our talented team and be part of a company that values both professional excellence and community impact. Explore the exciting career opportunities awaiting you at DTI! DTI is committed to hiring and maintaining a diverse workforce. We are an equal opportunity employer making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class. 

Responsibilities:

  • Expert experience in requirements gathering, writing, tracing, and managing, i.e. User Story Map, Use Case development, User Story writing, INVEST criteria, and dependency mapping.  
  • Analyzing propositions and assessing decision-making factors such as strategic alignment, cost/benefit, and risk  
  • Work closely with the Product Owners and Product Manager to define a product approach to meet the specified user need  
  • Developing product roadmaps, backlogs, and measurable success criteria, and writing user stories (i.e., can establish a path to delivery for breaking down stories)  
  • Define skill requirements and map internal, agency, and external (partners /specialist contractors) resources  
  • Analyze and map project risks approach and propose mitigation solutions  
  • Define how the predicted user and financial benefit can be realized, and how channel shift shall be measured  
  • Make recommendations for action against analysis performed  
  • Manage, coordinate, organize, update grammar, and maintain on a regular basis documentation that is clear, concise, organized, and easily accessible. This documentation will be for current and future reference and will utilize existing IRS tools, for example OneNote and README files. This should include system architecture diagrams, flow diagrams, class diagrams, sequence diagrams, Swagger docs, JavaDocs and other diagrams as appropriate. This documentation should be written so that future team resources can easily assimilate and understand the referenced topics. This documentation should be consolidated and contained within a systems-level, holistic documentation suite, with a hierarchical structure that is easy to navigate and understand at both the high and detailed level. Format, location, and paradigm of this documentation to be collaboratively defined along with AD management and tech advisors.  

Education, Degrees, and Certifications:

  • Bachelors degree in Computer Science, Information Technology, or a related field 

Minimum Requirements:

  • 3+ years of Scrum Master experience in a medium to large Agile enterprise 
  • Familiar with a range of digital/web services and solutions, ideally where open source and agile development methodologies have been applied  
  • An eye for detail, excellent communication skills, ability to rationalize complex information to make it understandable for others to work, and ability to interrogate reported information and challenge sources where inconsistencies are found  
  • Skilled in IIBA best practices, in-depth analysis and system understanding.  
  • Ability to coach teams to Agile practices   
  • Ability to evaluate Agile methodology currently being followed by teams and propose and implement shift towards industry best practices.  

Preferred:

  • Active IRS MBI Clearance 
  • Certified Scrum Master  
  • IRS institutional knowledge and in-depth understanding of the OLA program, delivery partners, and system design.   

Location

  • This position is hybrid, based in Lanham, Maryland. Candidates must be local to Lanham, MD or willing to relocate. 

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