Digital Production Analyst

Overview:

Tekwissen Group is a workforce management provider throughout the USA and many other countries in the world. The below job opportunity is to one of Our clients who is a global leader in personal care and home fragrance including topselling collections for fine fragrance mist body lotion and body cream 3wick candles home fragrance diffusers and liquid hand soap.

Job Title Digital Production Analyst

Job Location Columbus OH 43004

Contract 8 Months

Job Type: Contract

Work Type: Remote

JOB DESCRIPTION

• The QA analyst will be a member of the Digital Commerce Operations team supporting testing email marketing and transactional content.

• This team member works closely with the email producers in performing peer reviews of content builds render checks routing proofs and defining test scenarios.

• The ideal candidate is an experienced opinionated QA analyst who is detail oriented process focused with a love for email.

Responsibilities:

• Check proofs against wireframes and asset tracker to ensure appropriate business requirements are met

• Check email client rendering as defined by agreed upon support list

• Check Movable Ink & Salesforce Marketing Cloud technical setup aligns with marketing strategy

• Define and review test cases for dynamic email experiences in testing

• Raise document triage defects alongside producers utilizing QA tracking documents

• Define testing requirements and scope for daily marketing deployments

• Ongoing research and testing recommendations based off of email client market share against email list open rates

• Maintain and route email proof workflows to cross functional partners for approval

• Work with Coordinator to optimize QA workflow process and tooling

• Plan execute production test activities to validate triggered/transactional emails and template updates in marketing deployments immediately following a production release

• Participate in requirement gathering

• Contribute feedback and QA estimation sizing

• Assist UAT Business Partner needs/testing during facilitation of final User Acceptance Testing

• Report overall test prep and execution progress metrics/data to the Comm Ops Manager

• Drive continuous learning and improvement from the testing perspective

• Other duties as assigned

Position Qualifications:

• 2 years holding a QA Analyst Role with a focus on ecommerce user experience website testing

• Experience testing mobile apps digital websites or marketing/transactional emails

• Experienced facilitating/supporting UAT QA test phases such as integration system testing etc

• Experienced in thirdparty applications including but not limited to Jira Confluence TestRail or other test management tools (e.g. ALM Quality Center TFS VSTS)

• Experienced in setting up and executing test plans supporting integration testing regression testing system testing user acceptance testing

• Has expertise in mapping test cases to corresponding requirements and building out a requirement matrix

• Experienced in thirdparty applications including but not limited to Jira Confluence or other test management tools (e.g. ALM Quality Center TFS VSTS)

• Able to take and execute based on QA Lead feedback/guidance provided

• Experienced in working with third party vendors and testing third party applications

• Possesses a strong level of attention to detail

• Experienced in supporting and contributing to test scope identification test requirements management test case development test scheduling and defect management activities

• Exhibits strong written and verbal communication skills with IT and Business audiences.

• Excels at working in a project environment and on crossfunctional and geographically dispersed teams

• Consistently delivers daytoday assignments with a high level of quality and attention to detail

• Independently develops key deliverables without supervisor oversight

• Bachelors degree in IT or equivalent experience

• Automation experience desired but not required

TekWissen Group is an equal opportunity employer supporting workforce diversity.