Director, Business Development

BerkleyNet is an innovative workers compensation insurance provider that does all our business online. Our goal? To make doing business “Ridiculously Fast. Amazingly Easy.”

 

As a Business Development Rep, you will work closely with our Business Development, Marketing and Underwriting teams to drive new and renewal business, streamline complex service requests, and assist with distribution relationship management. As a go-to resource for agents and our field business development team, you will be a go-to team member to solve challenges as they arise and deliver on our “ Ridiculously Fast. Amazingly Easy.” brand promise. Your expertise and delivery will be key to building goodwill as you develop a thorough understanding of each agency – gaining insight into the team members and the value BerkleyNet brings within their organizations. This knowledge will allow you to streamline interactions, resolve or prevent customer pain points, and write profitable business using your UW authority. You will spend time in the data to identify agency, state, and other trends to uncover opportunities.

 

• Cultivate a deep understanding of what drives insurance (especially workers comp) profitability, as well as how our business operates
• Support the needs of our business development, marketing and underwriting teams, consistently delivering our “ Ridiculously Fast. Amazingly Easy.” brand promise
• Develop strong relationships within our distribution network, delivering solutions that are mutually beneficial
• Actively and strategically pursue & retain profitable business opportunities
• Quickly assess problems or issues, then identify, execute and communicate solutions
• Work across all functional areas of the company to drive profitable results and demonstrate a balanced view when evaluating production and profit opportunities
• Use various components of company data to formulate effective decisions, drive priorities and influence/evaluate desired results and identify new opportunities
• Communicate clearly, proactively, and professionally with all stakeholders, both external and internal
• Assist with agency planning, budgeting, and goal setting
• Take an active and participative role in the planning and handling of agency visits
• Learn our online tools/applications and be able to effectively train users and educate on the value of these tools, as well as assist with ongoing development of training tools and use cases based on internal/external feedback
• Consistently identify opportunities to improve our customer experience and operations
• Develop a deep technical knowledge of WC and effectively communicate that to our agents as well as internally. We are experts in our field.
• Develop effective communication & relationship-building skills to deliver clear, actionable messaging externally and internally
• Deepen your sales strategy knowledge and skills through internal and external resources
• Work with an innovative mindset to foster needed change or enhancement of our approach

Core Competencies

• Customer Service Oriented
• Creative Thinking
• Relationship Building
• Personal Ownership
• Self-Starter

Education 

• Bachelor’s degree in a business, insurance, or sales related field
• CPCU or other insurance designation preferred but not required

Skills/Experience

• 1 - 3 years of insurance experience or a related field
• Proven relationship management and communication skills
• High degree of self-motivation, discipline, productivity, and professionalism
• Sound analytical, problem-solving, decision-making, and critical-thinking skills with an outcome-based focus
• Ability to work effectively across an organization, understanding customer needs and finding mutually-beneficial solutions
• Strong discretion in dealing with highly confidential and sensitive information
• Gifted relationship-builder with a strong sense of ownership and a desire to deliver solutions to your team and customers in a fast-paced environment.
• Collaborative team player with keen attention to detail, you’re focused on contributing to the overall success of a team.
• Quick learner and have a strong desire to learn new skills. When faced with obstacles you are calm under pressure and proactively seek the best resolutions for your team and business. 
• Self-motivated, able to multi-task, and can quickly and efficiently respond to agency and team needs in a solution-focused way. Your innovative spirit helps us to drive our business forward.

Travel Requirements

• Moderate level of domestic U.S. travel required (up to 25% of time)

Additional Company Details

The Company is an equal employment opportunity employer.

The Company is an equal employment opportunity employer We do not accept any unsolicited resumes from external recruiting agencies or firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.
While performing the duties of this job, the employee is regularly required to be seated for sustained periods of time; be able to use a keyboard; pick-up, pinch, or twist objects; must be able to communicate information accurately; distinguish sounds at normal levels and be able to receive information orally. The employee is occasionally required to move about the office to accomplish tasks; reach in any direction; raise or lower objects or move objects from place to place; and hold onto objects. Occasionally, the employee may need to move or exert force up to ten (10) pounds. The employee is regularly required to operate a computer and other office equipment, including a phone, copier and printer.
Sponsorship not Offered for this Role