Financial Aid Counselor - Urgent Role

We are looking for a capable Financial Aid Counselor to join our stellar team at Concordia University Wisconsin/Ann Arbor in Mequon, WI.
Growing your career as a Full Time Financial Aid Counselor is a fantastic opportunity to develop competitive skills.
If you are strong in people management, project management and have the right mindset for the job, then apply for the position of Financial Aid Counselor at Concordia University Wisconsin/Ann Arbor today!

Concordia is a Lutheran higher education community committed to helping students develop in mind, body and spirit for service to Christ in the Church and in the world.

Position Summary

This part-time, 29.5-hour, non-exempt position is directly responsible for the organization, coordination, supervision and implementation of the financial aid program of the university. This position reports to the Director of Financial Aid and is located on the Mequon, Wisconsin Campus.

Job Duties & Responsibilities

• Daily packages financial aid for students, verifies need, assesses changes, and compliance testing
• Work with the Director to stay up to date on regulatory changes
• Uses critical thinking skills to perform independent judgment when packaging students
• Remains knowledgeable and up to date of all federal title IV and state aid programs and changes
• Remains knowledgeable of all institutional aid programs
• Processes outside scholarship checks on the student financial awards
• Prepares literature and hand-outs for both presentations and meetings
• Prepares and conducts presentations on financial aid for perspective and current students as needed
• Ensures customer service by answering telephones, emails, and consulting with walk-ins in a professional manner
• Conducts and prepares for meetings with both current and prospective students and families
• May perform other related duties as assigned

Knowledge, Skills, & Abilities

• Ability to maintain a high level of confidentiality
• Ability to communicate in a professional manner. Knowledge and skill in performing basic office procedures and practices
• Knowledge and skill in the use of a computer and Microsoft Office including Excel, Outlook and SCT Banner Financial Aid and imaging software or the ability and willingness to learn
• Ability to effectively communicate with all levels of the University and maintain a positive, can-do, service-oriented attitude
• Ability to effectively and professionally communicate with students and their families when appropriate
• Ability to work independently, prioritize tasks, organize work and meet deadlines in a busy office setting
• Ability to demonstrate ingenuity and prompt action in resolving problems

Education & Experience

• Bachelor's degree required
• Three to five years of relevant work experience that includes an advanced level of computer skills, a strong windows base, and the ability to learn an integrated computer system
• Previous work in an academic setting, customer service setting, and/or experience with financial transactions and reconciliation are a plus

Compensation and Benefits

This is a 29.5-hour (3/4 time) position. The staring wage may be determined upon education and/or experience. There are no Concordia Plan Service Health benefits; however, employees who work 3/4 time are eligible to participate in the retirement, disability and survivor plans, the flexible spending program, the accident insurance program, the tax-sheltered annuity plan, and paid time off. There is a tuition waiver benefit for part-time employees of up to 90% for classes taken at CU.

Application Instructions

To receive full consideration, all applicants are asked to complete and submit an online employment application through the Concordia University Employment page. To begin, please click the Apply Now section on the job page and then click the Apply For This Position button to begin the application process.

Equal Opportunity Employer

It is the policy of CU to provide equal opportunity to all employees and applicants for employment in accordance with all applicable federal, state, and local laws.

The University will not discriminate against or harass any employee or applicant for employment because of race, color, sex, pregnancy, national origin (including ancestry), citizenship status, physical or mental disability, age, marital status, gender, veteran or military status, predisposing genetic characteristics, domestic violence victim status, or any other characteristic protected by federal, state or local laws.

However, CU is an institution of the LCMS and, to the extent allowed by law, CU reserves the right to give preference in employment based on religion. In addition, preference in holding certain employment positions is given to ordained or rostered ministers of the LCMS. Based on a religious tenet, CU recognizes only male, LCMS ordained Ministers of the Gospel, but recognizes both male and female LCMS Rostered Ministers of the Gospel.

The Human Resources Department has been appointed to manage the equal employment opportunity program, including all equal employment opportunity activities, as required by federal, state and local agencies. If any employee or applicant for employment believes this policy has been violated, he/she must contact the Director of Human Resources.

Concordia University is a HLC accredited, co-educational, liberal arts school offering more than 70 undergraduate majors, over 40 master's degree programs, and 4 doctoral programs. There are also a variety of accelerated evening and e-learning programs.

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Benefits of working as a Financial Aid Counselor in Mequon, WI:

● Company offers great benefits
● Company offers career progression opportunities
● Attractive package