Front of House Manager

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Job Description - Front of House Manager

Rockstar Restaurant Front of House Manager of All Levels for Michael Schlow’s Alta Strada Mosaic

Schlow Restaurant Group's Alta Strada Mosaic in Merrifield, VA is seeking a Restaurant Front of House Manager to join the team and support Alta Strada's growth. We are an organization that takes great pride in our commitment to being a neighborhood Italian restaurant that offers the highest quality food, beverage, and genuine hospitality. Our restaurant culture promotes a teaching/learning environment. Most importantly, every person that works within the Alta Strada family must have a warm, friendly, and happy approach to life. 

Position Summary

The Restaurant Floor Manager is on the leadership team with responsibility for running the dining room’s lunch or dinner services along with other management and the Senior General Manager. The Restaurant Floor Manager is accountable for delivering operational excellence, while impressing every guest - every visit. The Restaurant Floor Manager is expected to model SRG’s values and demonstrate enlightened hospitality in all actions and interactions in order to set the overall culture and tone in the restaurant.

Requirements include:

  • One year of restaurant Floor Management experience at a quality establishment. (Servers and bartenders who are looking to take the next step in their careers are encouraged to apply.)

  • An enthusiasm for hospitality and constantly striving for guest satisfaction

  • A positive attitude towards fellow employees, strong leadership skills and attention to detail and the ability to work in a team environment

  • Candidates should be highly organized and efficient

  • Excellent food and beverage knowledge

  • Flexible schedule (must be able to work nights, weekends and holidays) 

Duties/Responsibilities include:

  • Reporting directly to the Senior General Manager

  • Running the floor for lunch and/or dinner services

  • Working with management to oversee daily restaurant operations

  • Managing front of house employees to ensure all aspects of service and operations

  • Supports the back of the house team and chefs in maintaining the highest culinary standards

  • Creating a vigorous learning environment and guide professional development with staff while also continuing to develop restaurant management skills

  • Working with the GM and management to oversee the organization, efficiency and policies pertaining to service in the dining room

  • Working with Toast POS, OpenTable and 7shifts

  • Maintaining prime appearance and condition of the dining room and exterior of the restaurant

Every day we try to go above and beyond, in both our cuisine and our approach to service. If you are an individual that strives for greatness and is looking for a company that values a positive restaurant culture, we are looking for you.

When applying, please provide an updated resume and cover letter with salary expectations. Candidates must be able to lift 30 lbs and we are an EOE.

Compensation & Benefits:

  • Compensation is based on experience and is generous. 

  • Other benefits: Medical, Dental, Vision, Life & Pet Insurances, 401K, Parking, Meals and Paid Vacation.

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