Kea Lani Restaurant Manager

Discover the essence of Maui at Fairmont Kea Lani, Hawai‘i’s only all-suite and villa luxury resort. Nestled on the pristine white sands of Wailea’s Polo Beach, this award-winning oceanfront paradise defines quintessential Hawaiian luxury with a state-of-the-art spa, island inspired cuisine and authentic cultural experiences. 

From full-moon staff hikes and beach clean-ups to appreciation luncheons and birthday holidays, our team provides endless opportunities to learn and grow in both your personal and professional development. Live and work in a place you love!

What is in it for you:

• Comprehensive benefits package (Medical, Vision and Dental) including extended benefits like; Basic insurance, TDI and Long-Term Disability for regular Full-time and Part-time employees
• 401(k)
• One complimentary duty meal for all employees that work more than 6 hours per shift
• Food & Beverage discount at Fairmont Kea Lani (venue specific and discount may vary)
• Wellness Offerings
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities

Job Description

Providing Inspired Food & Beverage to highlight the destination we represent is one of our passions. As our Kea Lani Restaurant (KLR) Manager , you will be responsible for curating a superior guest experience at our breakfast venue through effective leadership, planning and directing of all restaurant activities while delivering top line revenue, colleague engagement, guest satisfaction and fiscal results.

Salary Range: $80,000 - $90,000

What you will be doing:

• Provide an active presence in the venue and kitchen.
• Lead the team in all aspects of the venues’ culture to ensure service & hospitality standards are followed and guest expectations are exceeded.
• Drive revenue and profit through the implementation of strategies, practices, and promotions while keeping in line with the overall concept of the venues.
• Manage labor and operating expenses through effective scheduling, budgeting, purchasing, and inventory.
• Support our online presence by responding to guest feedback in a professional and timely manner and by partnering with our Executive Chef and Marketing/PR Manager and actively participating in our restaurant’s social media accounts.
• Have full knowledge of all menu items, garnishes, contents and preparation methods for all food and beverage at Kea Lani Restaurant.
• Work in partnership with the Food & Beverage Leaders and Kitchen Leaders to execute the smooth and flawless operation of the front and back of house.
• Train, evaluate and promote the growth and development of internal talent
• Recruit, motivate, coach, and discipline department colleagues.
• Complete one-on-one meetings and performance reviews in accordance with company guidelines.
• Maintain the safety and sanitation of the restaurant in adherence to local Health Department, EHC and health and safety guidelines.
• Maintain atmosphere of aloha spirit by providing engaging, personalized, timely, and efficient service to our discerning guest.
• Focus attention on guest needs, remaining calm and courteous at all times.
• Promote and enforce health and safety awareness as well as to have a complete understanding of the emergency procedures.
• Follow hotel and departmental policies, procedures and service standards. 
• Create and maintain department specific policies, procedures and service standards.
• Contribute to the improvement of the operation by contributing ideas, making suggestions, soliciting feedback and actively participating in departmental communication meetings.

Qualifications

Your experience and skills include:

Education

• High School diploma or equivalent or vocational training

Experience

• Minimum two (2) years work experience managing food & beverage operations required
• Experience in a high volume bar or restaurant is an asset
• Experience in Silverware point of sale system is an asset

Licenses or Certificates

• TB Clearance
• Maui County Liquor Card
• TIPS Certification
• Food Safety Certification or ServSafe Certification

Additional Information

All Candidates must be in possession of identification proving authorization to work in the United States as defined in the Immigration Reform and Control Act of 1986 (IRCA). This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Join our ‘ohana today : Visit our website to learn more about living and working for Fairmont Hawai’i.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS