Operations Manager

HAH Enterprises, Inc and HBB, Inc are seeking an Operations Manager to oversee and manage day to day operations of two businesses that are different in nature. We are seeking a seasoned manager who has experience in overseeing different brands and locations.

The brands are in the space of Beauty and Legal Services.

We are seeking a motivated leader who is looking for an opportunity to take a step up in your career. As an Operations Manager, you will be assisting in all aspects of daily operations with a focus on achieving sales goals and delivering exceptional customer service.

As an Operations Manager, you will have the opportunity to support and develop a team of

Guest Associates, Estheticians, Cosmetologists and Licensed Agents to help them achieve their personal best. Additionally, your open and supportive management style will create a positive environment where you and the teams will be excited to go to work each day. Your role will be to help foster an atmosphere of confidence where every team member to grow and perform at their personal best by meeting meeting personal and company goals.

In addition, you will have the opportunity to solve interesting challenges and bring new ideas to the table to continually offer guests and clients a world-class experience.

WHAT WE NEED:

· Ensure an experience that exceeds guest expectations each and every visit

· Interview, hire and develop an all-star team of professionals who are passionate about the brand(s) and continually achieve service and sales goals

· Work side-by-side with the manager(s) and team to take smart risks and identify value adds for our guests

. Audit

. Be fluent in both operations software and systems

. Oversee Administrative and Day to Day Operations

· Clearly communicate business goals, contests and performance expectations to all team members

· Lead and inspire by example in all interactions with guests and team members

· Submit payroll and other operating reports as well as follow-up on store activities

· Maintain brand(s) visual and cleanliness standards

· Manage and adjust schedules to meet business goals

· Minimize loss by following loss prevention best practices

REQUIRED SKILLS:

· Must have 5 years of previous management experience preferably multi-service environment

· Must be confident and positive with excellent communication skills

· Must be analytical and detail-oriented

· Reliable means of transportation

SALARY/BENEFITS:

· Highly Competitive Salary with Bonus opportunities available

· Ongoing extensive European Wax Center operational training

· Paid time off

· 401k

· Medical/Dental/Vision Insurance available

Previous Zenoti Software experience a plus

Equal Opportunity Employer

Remote interview process

Work Location:

Multiple locations /Work Remotely: No

Job Type: Full-time

Benefit Conditions:

Waiting period may apply

Only full-time employees eligible

Benefits:

401(k)

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Supplemental Pay:

Bonus pay

European Wax Center began as a family-owned business. Since 2004, we've provided our guests with a first-class waxing experience centering around:
• Our proprietary Comfort Wax®
• Private waxing suites
• A crisp, clean environment
• And the most professionally trained estheticians in the industry
From day one, we've been putting our values into action to delight our guests with an exceptional waxing experience.