People Operations Manager

Scope: the People Operations Manager will lead the daily functions of our People Operations department. This role involves overseeing recruitment, administering pay, benefits, and leave, enforcing company policies and practices, and ensuring compliance with labor laws. In this growth stage start-up, the People Operations Manager must be a detail-oriented self-starter and problem solver, capable of rapidly shifting projects and priorities to meet emerging needs, and approach the work with the values of love and rigor, which are essential to the Sunstone culture.

Job activities include but are not limited to:

1. Compliance and Training:

   • Review, track, and document compliance with mandatory and non-mandatory training, continuing education, and work assessments, including safety training, anti-harassment training, professional licensure, and certifications.

   • Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.

2. Recruitment and Onboarding:

   • Oversee the recruitment, interviewing, and hiring of qualified job applicants for open positions.

   • Collaborate with departmental managers to understand skills and competencies required for openings and create/update job descriptions.

   • Conduct or acquire background checks and employee eligibility verifications.

   • Implement new hire orientation and employee and culture programs.

3. HR Program Administration:

   • Administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.

   • Handle employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff.

   • Assist managers with constructive and timely performance feedback and evaluations for employees.

   • Attend and participate in employee disciplinary meetings, terminations, and investigations.

4. Policy and Compliance Management:

   • Ensure compliance with federal, state, and local employment laws and regulations, and recommended best practices.

   • Review and update policies and practices to maintain compliance.

5. HRIS Administration:

   • Administer data and processes within the HRIS.

   • Ensure the accuracy and integrity of the HRIS and talent management systems.

6. Leadership and Strategy:

   • Lead HR initiatives that align with the companys strategic goals.

   • Develop and implement HR strategies and initiatives to improve the organizations culture and employee engagement.

   • Act as a strategic partner to management, providing guidance on HR-related matters.

7. Other Duties:

   • Perform other duties as assigned to support the HR department and overall business objectives.

The successful candidate must demonstrate the following skills, experience and competencies:

• Education: Bachelors degree in Human Resources, Business Administration, or related field required.

• Experience: Minimum of 5 years of human resource management experience preferred.

• Demonstrated experience in an HR role within a small, growing organization (50-200 employees), managing a broad range of responsibilities across various HR functions.

Skills and Competencies:

• Excellent verbal and written communication skills.

• Excellent interpersonal, negotiation, and conflict resolution skills.

• Strong organizational skills and attention to detail.

• Proven ability to meet deadlines and manage time effectively.

• Strong analytical and problem-solving skills.

• Ability to prioritize tasks and delegate when appropriate.

• Ability to act with integrity, professionalism, and confidentiality.

• Thorough knowledge of employment-related laws and regulations.

• Proficient with Microsoft Office Suite or related software.

• Skilled in the use of HRIS, including experience with an ATS.

• Proficiency with or the ability to quickly learn the organizations HRIS and talent management systems.

• Certifications: SHRM and/or HRCI certification is a plus.