Principal Tech Program Manager, Checkout

DESCRIPTION

Do you want to be part of the core team at Amazon building the Checkout experience that hundreds of millions of customers across the world use everyday? Checkout is part of the Purchase Experience organization whose mission is to offer the most trusted and delightfully easy purchase experience on Earth. We offer the touchpoints that empower customers to collect and manage the items they intend to buy; provide the critical order details that enable them to make informed purchase decisions; surface contextual product and program-related benefits/recommendations to help them basket build and deepen their relationship with Amazon. We celebrate purchase completion while guiding them towards the next step of their shopping journey. Our team of builders owns the software, systems, and processes that enable 300+ teams to innovate on behalf of our customers each year in the final stages of a customer’s shopping journey. Key job responsibilities
You will drive Checkout’s strategy to scale our new, modernized purchasing experience to new use cases, surfaces, and customers across the world. You will identify and influence the prioritization of innovative, scalable solutions to enable Checkout to more effectively meet the unique needs of customers in emerging marketplaces and those that are new to or less familiar with shopping on Amazon. You will have the opportunity to work closely and collaborate with software development managers, engineers, product managers, UX designers and business intelligence engineers to innovate, measure, analyze and refine the experiences we deliver to millions of customers across the planet on a daily basis. You will work closely within close-knit Checkout 2-pizza teams, but also partner teams, to identify and prioritize needs, influence up and across the organization, and synthesize a variety of technologies and capabilities to deliver the most trustworthy and delightful shopping experiences customers love. Successful candidates will have experience working in a high pace environment, have strong bias for action, and be comfortable working in an ambiguous environment. A day in the life
You will have the opportunity to further develop communication skills - both written and verbal - to influence and work with senior management. You will work cross-functionally with UX, product and engineering teams to drive experiences across all devices (desktop, mobile app, etc.) and in all geographies. As a member of one of Amazon’s most critical customer-facing teams, you will have the opportunity to build relationships and collaborate with the hundreds of partner teams that innovate across Checkout in a given year, gaining rare insight to Amazon-wide strategic initiatives and priorities. About the team
Checkout’s mission is to offer the most trusted and delightfully easy purchase experience on Earth. We seek a myriad of backgrounds and experiences to drive innovation in one of the most high-profile customer experiences within Amazon. We care deeply about our people and our proud of our commitment to both building and maintaining an inclusive environment where everyone can be successful. Each month, we dedicate a full, meeting-free day towards learning and development; encouraging team members to innovate and focus on the work they’re most excited about, learn new skills, work on career growth, and take extra time to celebrate our successes. We are open to hiring candidates to work out of one of the following locations: Seattle, WA, USA

BASIC QUALIFICATIONS

- 7+ years of technical product or program management experience
- 10+ years of working directly with engineering teams experience
- 5+ years of software development experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules