Regional Account Manager

Req ID: 433849  

BASIC PURPOSE : The primary purpose of this position is to manage the region’s existing customer base, recruit profitable new diesel volume into Love’s locations, promote the Love’s Express Card, and to manage, audit, and provide customer support for all group discount accounts.

MAJOR RESPONSIBILITIES:

• Management existing customer volumes and relationships within region with the highest level of integrity and customer service.
• Secure and grow profitable diesel/ tire/ light mechanic/ factoring business with both existing customers and new prospects
• Complete 20-30 customer/prospect calls weekly and provide report for each to RM
• Negotiate deals based on available volume, and maintain assigned monthly margin and volume goals
• Meet and/or exceed Year Over Year and profitability goals
• Work closely with Senior Account Manager and other team members in identifying market and competition trends.
• Actively promote all Love’s services to within region: Tire Care & Roadside and Factoring
• Work closely with Inside Support to insure proper discount setup and timely and accurate customer support
• Responsible for complete and accurate customer data within Salesforce customer management software
• Develop and maintain positive relationships with all Love’s vendors
• Actively pursue opportunities for personal development within the department and company
• Other duties assigned as needed
• Travel required 3 weeks per month

EDUCATION AND EXPERIENCE:

• Education:
  • High school diploma or equivalent required
  • Bachelor’s Degree preferred

• Experience:
  • 3 years of inside sales and territory management.

SKILLS AND PHYSICAL DEMANDS:

• Skills:
  • Hard Skills: knowledge of Microsoft Office as well as billing and collection procedures. Ability to prioritize. Team, player who takes ownership of personal duties as well as team goals.
  • Soft Skills: Excellent verbal and written communication skills, strong time management and organization skills, sense of urgency, keen attention to detail, and the ability to manage numerous competing demands in an extremely high stress environment
• Typical Physical Demands:
  • Requires prolonged sitting, some bending and stooping.
  • Occasional lifting up to 25 pounds.
  • Manual dexterity sufficient to operate a computer keyboard and calculator.
  • Requires normal range of hearing and vision.

#LI-Remote

Job Function(s): Corporate  

Love’s Travel Stops & Country Stores is the industry-leading travel stop network in the United States. For more than 55 years, we’ve provided customers with highway hospitality and “Clean Places, Friendly Faces.” We’re passionate about serving drivers with clean, modern facilities stocked with fuel, food and supplies. We offer meals from popular restaurant chains, trucking supplies, showers and everything needed to get back on the road quickly. The Love’s Family of Companies includes:

• Gemini Motor Transport, one of the industry’s safest trucking fleets
• Speedco, the light mechanical and trucking service specialists
• Musket, a rapidly growing, Houston-based commodities supplier and trader
• Trillium, a Houston-based alternative fuels expert