Remote Reservation & Scheduling Coordinator

We are a leading travel agency specializing in providing exceptional travel experiences to clients worldwide. We are dedicated to delivering personalized and high-quality travel services tailored to meet the unique needs of our clientele. We are seeking a motivated professional to join our team remotely. The ideal candidate will have a passion for travel, excellent customer service skills. This position offers the opportunity to work from home while assisting clients in planning and organizing their travel itineraries.

Responsibilities:

• Assist clients in planning and booking travel arrangements including flights, accommodations, transportation, tours, and activities.
• Provide expert advice on destinations, travel options, and travel packages based on clients' preferences and budget.
• Communicate effectively with clients through phone, email, and other communication channels to understand their needs and preferences.
• Research and stay updated on travel trends, destinations, and industry updates to provide the most relevant information to clients.
• Manage reservations, changes, cancellations, and other travel-related inquiries promptly and efficiently.
• Ensure high levels of customer satisfaction by offering personalized service and attention to detail.
• Collaborate with travel partners and suppliers to negotiate deals, discounts, and special offers for clients.

Qualifications:

• No experience necessary
• Willing to become proficient in using travel booking platforms and software.
• Develop a strong knowledge of domestic and international travel destinations, airlines, hotels, and travel regulations.
• Excellent communication and customer service skills.
• Ability to work independently, prioritize tasks, and manage time effectively.
• Detail-oriented with strong organizational skills.

Benefits:

• Remote work opportunity with flexible hours.
• Competitive salary/commission structure.
• Opportunities for professional development and growth within the company.
• Access to industry discounts and travel perks.