Store Manager

Are you passionate about exceptional food and coffee? Do you thrive on creating memorable experiences for customers?

Join our team as a Store Manager and lead our bustling bakeries at the iconic GRAND CENTRAL TERMINAL location.

Qualifications

• 2+ years of specialty RETAIL FOOD management experience in a cafe or similar Quick Service Restaurant (QSR)
• 2+ years of hands-on COFFEE expertise in a specialty/third-wave coffee shop setting, including dialing in espresso, mastering milk texturing, and various brewing methods.
• A strong work ethic, a genuine appreciation for artisan food and coffee, meticulous attention to detail, and a commitment to customer care
• Exceptional communication skills with the ability to inspire and lead a team with a positive, can-do attitude.

Responsibilities

• Maintain regular communication with the Director of Operations, District Manager, and Office Manager.
• Engage with customers at the counter and register.
• Create staff schedules and manage day-to-day operations efficiently.
• Continually train and develop staff to maintain high-quality standards.
• Foster a positive and collaborative work culture, encourage team members to embrace the company's values, and ensure exceptional customer service.
• Deep understanding of our bakery and coffee offerings and ensuring product quality and consistency.
• Stay updated on industry trends and incorporate new ideas.
• Regularly merchandise store shelves to showcase our products and maintain a clean and organized store environment.
• Keep track of inventory levels and order supplies as needed.
• Minimize waste and optimize inventory turnover.
• Manage online delivery platforms to expand our reach and ensure timely and accurate order processing.

We Offer:

• Five paid days off and 401K
• An exceptional working environment and a dedicated team committed to excellence.
• Career development opportunities with a rapidly growing company.
• Staff perks include free coffee, meals on shift, staff discounts, and a loaf of our delicious organic sourdough bread to take home.
• Upskilling through high-quality training programs and education provided by our coffee roaster.
• A close-knit team dedicated to learning, upskilling, delivering excellence, and having FUN.

To Apply:

• Please submit your CV highlighting relevant managerial experience.
• Provide a professional reference upon request.
• Must have legal authorization to work in the USA.

Join us for an exciting journey where you can make a significant impact in the world of artisanal food and coffee. We look forward to welcoming you to our team!

ABOUT BOURKE STREET BAKERY:

Australia’s most beloved artisanal bakery-café, Bourke Street Bakery, celebrates everyday pleasures: delicious coffee and handmade baked goods, including sourdough bread, sausage rolls, meat pies, cookies, cakes, and more. Considered an iconic and must-visit destination for locals and visitors alike, mentioned in every Australian good food guide list, it now has four bakeries in Manhattan (NoMad, Chelsea, Upper West, Grand Central Terminal) and one in Jersey City. Recently named one of Eater NY’s 15 top essential NYC bakeries & featured in the New York Times. Family owned and run by the man who began it all, Paul Allam, at the helm in the kitchen.



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