Training manager

Full job description

Department Information

THIS POSITION IS OPEN TO CURRENT RESIDENTS OF COLORADO ONLY

THIS ANNOUNCEMENT WILL REMAIN OPEN UNTIL APRIL 15, 2024 AT 5PM.

This position will have hybrid workplace options available but may be required to report to the listed address at the discretion of the supervisor and based on business needs.


The Department of Labor and Employment keeps Colorado strong and competitive. We connect workers with great jobs and assist those who have been injured on the job. We help people who are unemployed through no fault of their own by providing temporary wage replacement and we ensure fair labor practices. We provide an up-to-date and accurate picture of the economy that helps in decision-making. And we protect the workplace – and Colorado communities – with a variety of consumer protection and safety programs.


This is a values-driven organization, committed to accountability, agility, collaboration, and respect.


We believe in outstanding customer service, an inclusive culture, continued process improvement and in our role as a trusted and strategic partner. Recognizing that knowledgeable employees drive our success, we are seeking dedicated individuals who exhibit our shared values and our passion for quality and excellence in all we do.


In addition to rewarding and meaningful work, we offer excellent benefits:

• Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401(k) and 457 plans
• Medical and dental health plans
• Employer supplemented Health Savings Account
• Paid life insurance
• Short- and long-term disability coverage
• 11 paid holidays per year plus vacation and sick leave
• BenefitHub state employee discount program
• MotivateMe employee wellness program
• Excellent work-life programs, such as flexible schedules, training and more
• Access to participate in employer-supported employee affinity spaces
• RTD EcoPass Commuter Program
• Some positions may qualify for the Public Service Loan Forgiveness Program. For more information go to

Our agency website: Colorado Department of Labor and Employment


CDLE has implemented a pilot program on March 1st, 2022 which will award Disability Hiring Preference Points similar to the Veterans’ Preference Points program. During your application process you will be asked if you would like to be considered for either of these programs for additional points in the hiring process. To learn more about Disability Hiring Preference and what will be required to participate, please visit our website:



PLEASE NOTE: With the beginning of this program, CDLE will no longer accept attachments of any kind with applications. Please be as thorough as possible in documenting your education and work history in the application system. Attachments will not be accepted or considered during any phase of the hiring process including minimum qualification screening, comparative analysis, or interviews.

Description of Job

The salary range for this position is:


$41.79 - $43.48 Hourly
$3,342.92 - $3,478.62 Biweekly
$7,243.00 - $7,537.00 Monthly
$86,916.00 - $90,444.00 Annually


This work unit exists to create, administer, manage, evaluate and supervise the development and implementation of training, systems, processes and comprehensive training planning strategies affecting all Family and Medical Leave Insurance (FAMLI) service delivery activities and associated support units. Programs and services include the completion of statewide training needs assessments among all job classifications, evaluation of unit performance and comprehensive system of personnel development to ensure that all FAMLI staff have the required skills and knowledge to effectively provide the highest quality services to employers and employees.


This position is responsible for the management of the Training unit, and to plan, implement and lead the Division of Family and Medical Leave Insurance (FAMLI) training activities for internal and external staff and stakeholders to comply with statutory requirements of C.R.S. §§ 8.13.3.501, et seq., C.R.S. the “Colorado Paid Family and Medical Leave Insurance Act.'' This position directs, guides, and supervises subordinate staff in the development, implementation, and coordination of all programs and services managed and administered by the Training Unit. This position will serve as a first level supervisor and contact for human resource related situations with direct reports.


This position exists to manage division wide training and processes for the Division of Family and Medical Insurance to ensure and lead the creation of training curriculum and processes, conduct skills development coordination and perform direct training activities to all FAMLI staff, as well as external stakeholder groups, to ensure that the agency’s vision, mission and goals are being met. This position will work closely with the second level supervisor to generate reports and analyze data to ensure training is effective and accurate.


This position will need to gather and promulgate information to incorporate this information into training materials. This position requires a high level understanding of a variety of training methodology and techniques. Responsible for staying up to date with the latest training materials, technology and techniques. This position coordinates and directly supervises trainers and the Training Unit to achieve successful employment outcomes. This position requires excellent communication skills as the training content is consistently evolving and changing.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

H4I5XX

TRAINING SPECIALIST V

MINIMUM QUALIFICATIONS:

Experience Only:

Nine (9) years of relevant experience in an occupation related to the work assigned to
this position such as:

• Training adults in a professional business setting in both instructor-led classroom and web-based environments.
• Developing blended learning experiences for learners that includes both synchronous and asynchronous activities.
• Applying instructional design principles to the creation of original content for e-learning courses.
• Implementing training at an organizational level in a professional, business environment.

OR

Education and Experience:
A combination of related education and/or relevant experience in an occupation
related to the work assigned equal to nine (9) years

Preferred Qualifications:

• 
  Supervisory experience of a team of at least 5 employees.
• Utilizing different systems and tolls for training development and implementation.
• Experience delivering in-person and virtual training.
• Professional program management experience.
• Experience performing alike duties as a classified State of Colorado employee.

Required Competencies:


Decision Making- Possessing the ability to analyze, process and act on information provided to determine a resolution.


Development Oriented: Able to speak and elaborate about current projects and foster ability to develop training content.


Change Management: Adapt to change and assist in change management utilizing the ADKAR model. Ensuring changes are communicated in a timely effective manner.


Collaboration: Working closely with internal and external stakeholders to ensure training is effective and accurate. Fostering collaboration within the team and promoting open communication through training.


Communication: Ability to speak and write effectively to a variety of audiences to disseminate information across groups.


Customer Focused: Ensuring materials are user friendly and tailored to the intended audience. Understanding and addressing customer issues.


Leadership: Ability to lead the team in an efficient, effective manner. Ability to influence and guide teams to positive results; ability to lead towards division mission and vision.


Problem Solving: Finding solutions to difficult or complex situations. Focusing on solutions to current problems.


Strategic Planning: Ability to define a vision for the future, ensuring overarching scope of projects and developmental goals. Ability to organize based on conflicting priorities and calculating risk.

Conditions of Employment:

• 
  Must be a Colorado resident at time of application.
• You must pass a thorough background check prior to employment which will include the E-Verify process.

APPEAL RIGHTS:

An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director.

As an applicant directly affected by the results of the selection or comparative analysis process, you may file a written appeal with the State Personnel Director.

Review of the completed, signed and submitted appeal will be timely on the basis of written material submitted by you, using the official appeal form signed by you or your representative. This form must be completed and delivered to the State Personnel Board by email at within ten (10) calendar days from your receipt of notice or acknowledgment of the Department’s action.

For further information on the Board Rules, you can refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov/board-rules

Supplemental Information

Supplemental Information

For questions regarding this recruitment, please contact: .us

Minimum Qualification Screening

A Human Resources Analyst will only review the work experience/job duties sections of the online job application to determine whether you meet the minimum qualifications for the position for which you are applying. Cover letters and resumes WILL NOT be accepted in lieu of the official State of Colorado online application, CDLE does not accept attachments of any kind during the application process. Part-time work experience will be prorated.

Applicants must meet the minimum qualifications to continue in the selection process for this position. Work experience and qualifications must be specifically documented on your online application. Do not use "see resume" or "see attached" statements on your application. CDLE does not accept attachments of any kind during the application process.

Comparative Analysis Process – Structured Application Review

After minimum qualification screening, the comparative analysis process for this position will involve a review and rating of all the information you submit with your application materials. Therefore, it is extremely important to document in the work experience/job duties portion of your online application the extent to which you possess the education, experience, minimum qualifications, and preferred qualifications as outlined in the job announcement. It is also important to thoroughly answer all supplemental questions (if listed) as your answers to these questions will be evaluated during this phase.

Supplemental Questions

Answer the supplemental questions on the application completely and thoughtfully. Your answers may be rated based on your writing ability (spelling, grammar, and clarity of your writing) as well as the content of your answer.

THIS ANNOUNCEMENT MAY BE USED TO FILL MULTIPLE VACANCIES

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

The Colorado Department of Labor and Employment is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Sean Montoya, at . Auxiliary aids and services are available upon request to individuals with disabilities. For all other inquiries about this recruitment effort, please call .



While a salary range is posted for this position, an eventual salary offer is determined by a comprehensive salary analysis, which considers multiple factors including but not limited to education and experience compared to others in the organization doing substantially similar work.