Internship - Business IT Applications Analyst

About Veolia North America

A subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water, and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has approximately 10,000 employees working at more than 350 locations across the continent. Please visit our website 

Job Description

Position Purpose: 

The DB&T Business Applications Analyst Intern primary role is to assist the Director of Digital Business & Technology Partnerships, project managers, and resource managers from CORP domain to plan, execute, track projects according to our project management methodology. The Intern will work on analyzing and assessing corporate functions, identifying opportunities for improvement, and developing and implementing strategies to enhance business performance. We will also expect the person in this role to manage portfolio tracking and track critical items. This is a great exposure with outstanding learning opportunity for anyone who wants to launch a career in business analysis, IT strategy, and/or project management in the future.

Primary Duties/Responsibilities:

• Collaborate with the Director of Digital Business & Technology Partnerships to analyze and assess corporate functions, including finance, human resources, marketing, and operations.
• Develop a deep understanding of the company's goals, values, and objectives, and use this understanding to inform strategy development.
• Conduct market research and data analysis to identify trends, opportunities, and areas for improvement.
• Work with cross-functional teams to identify and address business challenges and opportunities.
• Monitor and evaluate the effectiveness of implemented strategies and make recommendations for ongoing improvements.
• Understand the business context and business objectives of the project.
• Works with Product/Business Owners, Project Management and Technical Staff to perform analyses related to the implementation of new or revised business processes and/or new or enhanced internally developed software or third-party vendor software.
• Drafts initial requirements and breaks down larger scope into smaller pieces if needed.
• Gathers and documents functional business requirements to be consumed by the business and technical teams for non-custom development projects.
• Proactively manage changes in projects under his/her purview. identify potential crises and devise contingency plans.
• Define and measure success criteria.
• Perform lessons learned at the end of his/her internship.
• Work with service desk for his/her project for support transition.
• Coordinate user authority assignment with local user authority managers.
• Assist in the development and maintenance of standard procedures and best practices for system use.
• Assist senior project manager and DB&T partner in producing KPI’s related reporting.
• Attend internal training to increase IT business analysis, project management, and strategy knowledge.

Qualifications

Education/Experience/Background:

• High School diploma or GED equivalent required.
• Junior or Senior pursuing a degree in MIS, Finance, Engineering, Business, or related fields with a strong interest in project management.
• Some limited direct work experience is expected (summer jobs, other internships).
• Experience working both independently and in a team-oriented, collaborative environment is essential.

Knowledge/Skills/Abilities:

• Some familiarity with project management skills (process, deliverables).
• Ability to take a business problem and decompose in smaller more manageable tasks.
• Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities.
• Reacts to project adjustments and alterations promptly and efficiently.
• Ability to read communication styles of team members and contractors who come from a broad spectrum of disciplines.
• Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments.
• Strong familiarity with Google Workspace Apps and standard Microsoft Office software and operating systems (Windows NT/2000/XP). 
• Excellent written and oral communication skills.
• Excellent listening and interpersonal skills.
• Ability to research solutions and troubleshoot middle to complex problems.
• Ability to communicate ideas in both technical and user-friendly language.
• Proven analytical and creative problem-solving abilities.
• Strong customer service orientation.
• Thirst for learning.

Physical Requirements:

• Limited travel expected (less than 10%).

Additional Information

We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.