LMS & Internship Support Specialist

Overview

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Position Summary

The Learning Management System & Internship Specialist primary functions will be to administer and optimize the Learning Management System (LMS), ensuring a smooth and effective learning experience for all users, while also supporting the execution of the Internship Program. This dual-role is both technical and logistical in nature, requiring the individual to have strong technical acumen along with effective organizational and communication abilities.

Responsibilities

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Management

Oversees the organization's Learning Management System (LMS), handling technical setup for training activities and the maintenance of user profiles. Assists with technology upgrades, troubleshooting, and maintenance of the LMS. Organizes, tracks and performs university and internship associated responsibilities as they arise such as mailing event supplies, registering for career fairs, ordering supplies, scheduling intern events, etc.

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Teamwork

Liaises with trainers and other stakeholders to ensure training content and materials are uploaded and accessible in the LMS. Collaborates with the H.R. & Talent Development teams as well as university partners to assist in executing an annual, structured Internship Program.

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Quality Assurance

Tracks and reports on LMS usage and training completion. Maintains records for internship program and tracks metrics (conversion rates, intern/manager satisfaction scores, internship program cost, diversity & inclusion metrics, source of hire, etc). Assess ongoing LMS and Internship Program needs, being proactive to anticipate future requirements. Assist in creating periodic reports on internship program progress and outcomes.

Requirements

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Education

Bachelor’s Degree in Business Administration, Communication, Psychology, or Human Resources preferred. Equivalent experience will be considered.

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Experience

3 years of experience from which comparable knowledge and skills can be acquired. 1 year minimum experience in LMS administration. Experience within the construction, manufacturing and/or mechanical service industries is a plus.

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Skills

Strong time-management skills and the ability to multitask effectively while exhibiting significant attention to detail and a sense of urgency. Ability to always maintain a high level of professionalism and confidentiality. Computer and organizational skills and can prioritize assignments. A passion for providing exceptional customer service and ability to enthusiastically represent the company’s core values, mission, history, and culture. Effective verbal and written communications skills.

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Knowledge

Ability to interact effectively and collaboratively with team members at all levels and across divisions. Aptitude to develop in-depth knowledge of the specialized functions of roles within the company and the industry. Knowledge of MS Office suite of products, including MS Word, Excel, Outlook, PowerPoint, etc. Demonstrate aptitude to learn and effectively apply knowledge of HR practices, processes, programs and technology.

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Benefits

The range for this position has been established at $56,800 to $80,230 and is US Engineering Construction’s good faith and reasonable estimate at the time of the posting. The compensation offered to the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty, and training.