2026 Summer Global Product Support Engineer Intern - Bachelor's (Kalispell, MT)

As a Global Product Support Engineer, you will be using your project management skills, mechanical aptitude, and data analysis techniques to develop and publish maintenance strategies for new products, troubleshoot field issues, and ensure successful new product rollouts. Participate in lab and field installation of new products Work with Manufacturing to develop procedures and participate (if required) on New Product final test Develop new procedures and Best Known Methods (BKMs) to service new products Drive resolution of key issues with Engineering. Take part in beta site test plans and reporting Partner with Quality & Reliability (Q&R) group to review and address Top Field Issues Input for developing new procedures, Customer Engineering Notices (CENs), Internal Service Bulletins (ISBs) and troubleshooting guides as required Identify new parts that require to be stocked by AGS and work with them to ensure parts are stocked in correct locations Communicate work output using presentations, reports, and verbal updates to various stakeholders Graduating with a Bachelor's in Materials, Manufacturing, Mechanical, Electrical Engineering, or a related field Good academic standing with a GPA of 3.0 or above on a 4.0 scale Strong interpersonal collaboration and communication skills, with an emphasis on building trust Hands on hardware troubleshooting and maintenance background including electrical, software, and mechanical systems Ability to manage multiple projects simultaneously, effectively prioritize per business requirements Exercise good judgment based on the analysis of multiple sources of information Communicate difficult or sensitive information, working to build consensus Ability to solve problems creatively and analytically Flexible and adaptable mindset Thrive in a results-driven culture