How to Apply

Application Instructions: Required for this position is a resume or work experience history, that details your qualifications and experience as they relate to this position.

Priority Deadline: August 18, 2025. Applications received by this date will be given full consideration. The position will remain open until filled.

Note: You can request alternate formats of this position announcement. You may submit your application materials in alternate formats if needed.

Job Summary

The Administrative Assistant provides administrative and organizational support for Disability Rights Wisconsin in coordination with other administrative staff across multiple offices. They will perform a variety of administrative support for the organization including communications; database management, tracking, and reporting; administrative process management and improvement; and provide support to variety of projects.

Key Responsibilities

Perform general administrative support – 90%

·      Greet visitors and walk-ins.

·      Manage office security and keys.

·      Process incoming and outgoing mail.

·      Process deposits.

·      Manage business calls, email, print and mail, fax correspondence, grievance tracking, client satisfaction surveys.

·      Routine copying, collating, document formatting, word processing, etc.

·      Assist with and coordinate mass mailings (including mail merge), e.g., invitations, surveys, etc. 

·      Draft short correspondence and/or memos for the staff when requested.

·      Assist in the maintenance of databases and spreadsheets, perform data entry (including entry of client and case information), compile data, and produce reports. 

·      Manage and support outreach event needs.

·      Perform routine filing, create and organize new files, assist with the maintenance of and improvements to the office filing system.

·      Provide backup support for billing, careers, agency wide events, surveys, and other administrative tasks that are agency wide.

Agency Support – 10%

·      Support growth and improvement of office culture.

o   Assist with office events.

·      As assigned, participate in internal DRW work groups or teams to develop appropriate advocacy strategies and programming for working on behalf of people with disabilities.  

·      Other duties as assigned.

 Qualifications

Required:

·      Two years of paid or unpaid work in a business environment or related field and/or an associate’s degree in an administrative field. 

·      Paid or volunteer experience dealing directly with clients/customers on the phone.

·      Experience or direct contact with persons of culturally diverse backgrounds. Successful candidates must be committed to working effectively with diverse community populations and are expected to strengthen such capacity if hired.    

·      Computer skills including email, word processing, and use of the internet and using Microsoft (Edge, Teams, SharePoint, and Outlook.  

·      Ability to work independently, and as part of a team, and manage your own workload. 

Preferred:

·      Experience or direct contact with persons with a disability or social justice movements.

·      Familiarity with Wisconsin’s disability-related services/legal rights, residential, prevention of abuse/neglect systems including Family Care, IRIS, community-based mental health programs, and adult/child protective services.  

·      Ability to write and speak Spanish as well as English is desired. Candidates of color and/or people fluent in Spanish or Hmong are encouraged to apply. Our organization is committed to building a culturally diverse and inclusive environment. 

·      Demonstrated organizational skills in personal and/or professional experience. 

Work Environment and Physical Demands

·      Remaining in a stationary position, often standing, or sitting for prolonged periods: 27 to 40 or more hours

·      Moving about to accomplish tasks or moving from one worksite to another: 13 hours or less

·      Repetitive motions that may include the wrists, hands, and fingers:
27 to 40 or more hours

·      Sedentary work that primarily involves sitting and standing:
27 to 40 or more hours

·      Light work that includes moving objects, boxes up to 20 pounds:
13 hours or less

Equal Employment Opportunity Act (EEO) and Affirmative Action (AA)

We are an equal-opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status following Title VII of the Civil Rights Act of 1964 and the American with Disabilities Act (ADA)
and the Uniformed Services Employment and Reemployment Rights Act (USERRA). Our organization is committed to building a culturally diverse and inclusive environment.

Date of Job Description: July 2025