Advanced IT and Operations Intern

COMPANY SUMMARY

Since 1992, Kingland has been a leading provider of enterprise software products, using innovative problem solving to address many of the most complex data, risk, and regulatory compliance challenges for some of the most integral companies in the world. Because our actions and decisions are guided by our purpose – delivering confidence to make the world work better – we create predictability, consistency, and trust in our business. This allows Kingland to serve like no one else can, upholding our values of authenticity, creativity, excellence, and ownership, enabling our clients to use data to confidently manage risk and comply with regulations.

We believe that every employee plays an important role in the business and contributes to the success and growth that we continue to experience. We seek individuals with unique skill sets that have the desire to work on mission-critical programs. We believe in the value of in-person connection and interactions within our US offices in Ames and Clear Lake, Iowa and Fort Myers, Florida, while also offering team members flexibility that supports the unique needs of both their work and personal lives.  By using best practices in developing and maintaining enterprise-class software products, you can be a part of an amazing team committed to our purpose and values. We hope that you will choose to launch yourself into an exciting new adventure at Kingland.

POSITION SUMMARY | Advanced IT and Operations Intern

As an Advanced IT and Operations Intern, you fill an integral role managing our physical network assets in our modern Clear Lake headquarters in addition to facilitating the work experience for Kingland employees across multiple facets of IT and Operations including application management, network infrastructure, and hardware lifecycle management. Attention to detail, organization, and technical familiarity are key to the management and documentation of physical and digital asset inventory alike. The ideal candidate will gain practical experience working alongside our IT professionals while contributing to meaningful networking projects that support our organization's excellence in technology and efficient operations.

RESPONSIBILITIES AND DUTIES | Advanced IT and Operations Intern

• Assist the access point enhancement initiative; conduct site surveys, equipment preparation, and support deployment/implementation efforts.


• Maintain network infrastructure inventory, diagramming, and documentation.


• Learn and implement network design principles and best practices.


• Work with the Operations Team and Employee Support teams to configure, deploy, and maintain enterprise applications and hardware.


• Support and aid in troubleshooting efforts related to end user hardware and application usage.


• Document application usage procedures and user guides.


• Assist team members with defining testing strategies and validation criteria for comprehensive coverage of application updates.


• Organize, inventory, catalog, and oversee the IT warehouse and equipment.


• Facilitate proper disposal and recycling of end-of-life hardware according to company policy and environmental regulations.


• Provide general IT support as needed.

POSITION REQUIREMENTS | Advanced IT and Operations Intern

• Currently enrolled in a two or four-year degree, specializing in Information Technology, Computer Science, Network Administration, or a related field.


• Understanding of computer hardware, operating systems, and networking concepts.


• Strong problem-solving skills and attention to detail.


• Excellent communication skills, both written and verbal.


• Ability to work with focus and diligence


• High accountability, ownership, and drive to create quality work products.


• Ability to work independently as well as in a team environment.


• Ability to lift and move computer equipment (up to 50 lbs) as needed.

 LOCATION

• Kingland offers a modern office location in Clear Lake, Iowa.