Aging Services Intern

Job Title: Aging Services Intern

Department: Senior Living Operations

Reports To: Director of Senior Living 

Location: Roslindale, MA 

Position Type: Paid Internship 

Compensation:  $18/hour 

Term: Fall 2026 

Schedule: Per-Diem, 8-10 hours per week

Summary:

The Aging Services Intern plays an important role in supporting outreach, administrative operations, and participant engagement activities across Rogerson's aging services programs. Working under staff supervision, the intern assists with inquiry follow-up, documentation management, intake coordination, data tracking, and communication with prospective participants and caregivers.

This position is ideal for students interested in healthcare administration, social work, gerontology, public health, human services, or nonprofit organizations serving older adults. Through this experience, interns will gain exposure to aging services administration, participant engagement, care navigation, community-based healthcare, and the day-to-day operations of programs that support older adults and their families.

Key Responsibilities

·       Follow up on prospective participants and caregiver inquiries under staff supervision.

·       Organize and maintain intake files and support documentation.

·       Review intake files for missing information and follow up as directed.

·       Update shared intake tracking tools and monitor the status of prospects in the intake queue.

·       Conduct phone and email outreach to prospects regarding forms, documents, and next steps in the intake process.

·       Provide routine administrative support for the internal intake process, including filing, data entry, and status updates.

Qualifications

·  Currently enrolled in or recently graduated from a college, university, or relevant certification program in gerontology, social work, public health, healthcare administration, human services, psychology, communications/marketing, or related field.

·  Demonstrated interest in older adults, aging services, healthcare, community outreach, or nonprofit work.

·  Strong written and verbal communication skills, with excellent organizational abilities and the capacity to manage multiple follow-up tasks effectively

·  Ability to interact professionally and respectfully with older adults, caregivers, staff, and community partners.

·  Dependable and detail-oriented, with the ability to protect confidential participant information, work independently, and collaborate effectively with a team.

·  Proficiency with Microsoft Office (Word and Excel).