Business Operations Support Team Intern-1

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King,  sustainability is not just how we do business—it is our business.  Do you dare to look at the world's challenges and see impactful possibilities?  Do you want to contribute to making a better future?  If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home. 

We boldly go.

Where is the work:

At Trane TechnologiesTM  and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go

 
What’s in it for you:   

Be a part of our mission!  As a world leader in creating comfortable, sustainable, and efficient environments, it’s our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what’s possible for a sustainable world. 

Job Summary:
This internship is located in La Crosse, Wisconsin and Galway, Ireland. Applicants must currently reside in either location in order to be considered, as the position requires on-site availability, while attending school full-time.

Learn and work within the business operations support team to assist our field organization in process/application support of multiple business systems and processes. Responsibilities include but are not limited to:

• Observe log in and respond to support calls, chats, emails and tickets.

• Troubleshoot/resolve transaction issues and coach users on appropriate process tasks and system functionality available to achieve their objectives.

• Identify process and application problems and provide resolutions.

• Observe and document malfunctioning software.

• Suggest and give input to create user guide documentation and update existing process documentation.

• Participate in user acceptance testing for application deployment.

• Assist with project work within business operations support.

• Learn and observe application setups.

Collaborate and troubleshooting hardware and login related issues through resolution.

Qualifications:

• Must be a full-time student.

• Must be enrolled in a 2-year management information systems, computer science, or related program OR in a bachelor's degree management information systems, computer science, or related discipline.

• Business system experience preferred.

• Experience with Microsoft Office Suite required.

• Must be able to work well and adapt to change in a fast-paced environment.

• Excellent written, verbal, and interpersonal communication skills and ability to work in a team environment required.

• Strong interpersonal skills required.

• Strong customer service skills required.

Compensation:  $21.50 - $26.00  

This base pay range is based on US national averages. Actual base pay could be a result of seniority, merit, geographic location where the work is performed. 

 Equal Employment Opportunity:    
We are committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status. 

Annual Base Salary Range or Hourly Base Pay Range:

Compensation Type:

Incentive Eligible:

Sales Commission Eligible:

Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience,  travel requirements, and union designation.   Our compensation range is generally based on the national average for the country.  Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.

Thrive at work and at home:

• Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
• Family building benefits include fertility coverage and adoption/surrogacy assistance.
• 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
• Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.
• Educational and training opportunities through company programs along with tuition assistance and student debt support.

Disclaimer:  Benefit offerings may vary depending on Collective Bargaining Agreements and local/state regulations.

Safety Sensitive Role:

The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.