Career Center - Career Assistant (CA)/Front Desk Work Study

This job is only available to students who qualify for Work-Study.  If you are unsure whether you have been awarded Work-Study, please contact the Financial Aid office at [email protected].

Department: Becker Career Center

Location: Becker Hall

Supervisor: Kelly McFarlane

Work available: Monday- Friday, 8:30 a.m. to 4:30pm & special events

Rate of Pay: $9.70/hr

Number of Positions available: 5

Essential Responsibilities & Duties:

All Career Assistants are expected to:

• Greet and assist students, alumni, employers, faculty, and staff at the front desk

• Assist phone callers by answering questions, disseminating information, and transferring calls

• Check in students and alumni, notify Advisor, and monitor flow of appointments

• Educate students on Handshake Platform: Setting up profile, scheduling appointments, job/internship search basics, events calendar.

• Gain knowledge of and assist students and alumni utilizing online and print resources in the Career Library

• Participate in and promote Career and Employer Relations programs, resources, services and events

• Utilize office tools including Handshake, Google Calendar, printers, copier, phones and fax machine. Replenish paper and supplies from closet as needed.

• Keep front desk area cleaned and organized and assist in opening/closing procedures.

• Complete other duties as assigned

Qualifications:

• Telephone and interpersonal skills with a strong emphasis on customer service

• Ability to maintain confidential information

• Data entry skills

• Knowledge of Google Calendar

• Reliability, flexibility, ability to take initiative and work independently

• Detail oriented, with a willingness to learn and a sense of humor

Location: Schenectady, NY

E-Verify Participation: Union College participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. Learn more about E-Verify and your Right to Work (Derecho a Trabajar).