Charter Sales Intern

Company Description:

Fly Alliance is an industry-leading Part 135 and Part 145 private aviation group specializing in private jet charter, jet card memberships, aircraft sales, aircraft management, parts, and maintenance. Renowned for delivering exceptional luxury, uncompromising safety, and operational excellence, Fly Alliance continues to set the standard in private aviation worldwide.

With a growing fleet of over 30 aircraft, eight offices worldwide, including international locations, and a team of nearly 300 dedicated professionals, Fly Alliance supports a truly global operation. Recognized as a Top 20 U.S. Operator for three consecutive years, the company remains at the forefront of innovation and service within the private aviation industry.

Fly Alliance’s commitment to excellence, integrity, and customer satisfaction continues to redefine what clients expect from private air travel.

Role Objective:

Actively generate and close private jet charter sales by building relationships with brokers, understanding their travel needs, sourcing suitable aircraft options, providing competitive quotes, and managing the booking process to achieve established sales targets while maintaining exceptional customer service throughout the sale experience.

Essential Job Tasks:

• Customer relationship managements – Establish and maintain strong relationships with clients by providing personalized service, addressing inquiries promptly, and understanding their specific travel requirements.
• Aircraft sourcing – accessing the company’s fleet to find the most suitable aircraft based on client needs, including size, range, amenities, and pricing.
• Quote generation – creating detailed and competitive charter quotes, including flight itinerary, pricing, and any additional services requested by the broker.
• Operational coordination – collaborating with the operations team to coordinate flight details, including departure/arrival times, ground transportation, and catering arrangements.
• Market knowledge – staying updated on industry trends, competitor analysis, and regulations related to private jet charter operations.

Competencies:

• Excellent communication skills – articulating complex information clearly and confidently to clients, both verbally and in writing.
• Customer service focus – prioritizing customer satisfaction and building long-term relationships and showing passion for sales.
• Aviation knowledge (preferred) – Understanding aircraft types, capabilities, and related industry terminology.
• Market awareness – staying informed about the private jet charter market dynamics and competitor landscape.
• CRM proficiency – ability to effectively manages sales pipelines and customer data within a CRM system.
• Excellent organizational and time management skills.
• Demonstrated attention to detail, professional attitude, and ability to maintain confidentiality.
• Demonstrated ability to use computer programs such as the Microsoft Office Suite of products.
• Demonstrated ability to exercise good judgment in determining most appropriate response or action in a variety of situations.

Work Environment:

• Work is generally performed within an office environment at the company office in Ocoee, Florida with standard office equipment.
• Work will also need to be performed from a remote location, as the demands of this role require work after standard office hour

Physical Demands:

• Must be able to remain in a stationary position 50% of the time.
• The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
• Constantly operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
• Operate a telephone requiring oral and auditory capacity enabling interpersonal communication.
• The person in this position frequently communicates with customers and vendors and must be able to exchange accurate information in these situations.
• Some Physical effort required by handling objects up to 20 pounds occasionally and/or 10 pounds frequently.
• Ability to move from department and buildings to interact with others.

Travel:

• Travel to visit clients/brokers as well as industry trade shows.

Required Education/Experience:

• No previous experience required.

Direct Reports:

This role has no direct reports.

Work Authorization:

Must be authorized to work in the United States of America.