Customer Aftermarket Analyst - Internship

Do you want to shape beneficial technologies with your ideas? Whether in mobility solutions, consumer goods, industrial technology, or energy and building technology – with us, you will have the chance to improve quality of life all across the globe.

The Mobility Aftermarket division (MA) in Serbia offers a broad range of services towards MA headquarter in Karlsruhe from areas of product marketing, quality management, trade marketing, purchasing and engineering. MA organization in Belgrade is unique on a global level due to being the only organization outside the central headquarter which performs the same headquarter processes.

We offer you the opportunity to work in a very global and agile team within a future oriented division of Bosch.



Interested? Get ready to work #LikeABosch!

► Support that post-sales processes are executed correctly and in a timely manner, including the processing of Credits, Debits, Returns, and Complaints

► Support customer supply chain service analyst in standard requests for their customers

► Manage and support cross-functional process improvements to support customer delivery performance, including support in idea generation, action tracking, data consolidation/ preparation, and support for management reporting.

► Creation and maintenance of standardized reports, development of processes for use of standard reports and training end users (i.e. customer order behavior, future demand  development, customer-specific cockpit charts)

► Propose, initiate and manage/ support continuous improvement initiatives.

► Bachelor's degree in Business Administration or similar

► Experience in customer service and/or logistics

► Preferably experience in SAP (preferably SD, BI), MS Office

► Customer orientation, strong communication and analytical skills

► Excellent knowledge of English language, both written and spoken

Why you'll love to work with us:

► Experienced colleagues, international environment

► Being part of a great team will challenge you to grow personally and professionally

► Paid full time internship with flexible working hours so you can pass all the exams and be in track with faculty activities

► Canteen (when working in office) with lunch discounts.

► Duration of internship: 6 months

We live by our values, have an open feedback culture and there is plenty of room for innovative ideas. All because a team is only as valuable as its members.

Are you our new colleague?

Get ready to work #LikeABosch! Simply complete the contact form and submit your CV in PDF format and in English.

If you have any questions, feel free to contact us at [email protected].