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CX New Graduate Internship and Accelerator Program

icon building Company : Steadily
icon briefcase Job Type : Internship

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Job Description - CX New Graduate Internship and Accelerator Program

This position is for recent college graduates only (Fall ‘24 to Summer ‘25) 

Congrats, graduate! What’s next? Start your career journey with Steadily!

Steadily’s Accelerator Program is designed for recent college grads to gain valuable, hands-on experience working at a fast growing tech company. The Accelerator Program is a 2 year career development opportunity that begins with a 6 week paid internship. Our 6-week intern program runs from July 14, 2025 to August 22, 2025. At the end of the program, the top performing interns will be offered a full-time position on the CX team and continue their career development in the Accelerator Program.  

Who We Are

Steadily is an insurance technology company that specializes in rental property insurance for landlords. We’re Series B, just over 150 people, manage $20B in risk, and are intent on becoming the world’s best and largest insurer of rental properties.

Our mission is to deliver fast, affordable insurance and to pay claims quickly and fairly. To do that, we hire the best engineers, actuaries, underwriters, and operations people in the country to build the insurance experience that we’d want if we were a property owner.

Our Client Experience (CX) team’s mandate is to deliver world-class, end-to-end experiences for our clients that drive brand loyalty and retention. You’ll be a part of delivering on that mandate. We only hire the best; people who are passionate about operational excellence and customer service. You'll be surrounded by other team members who are the best at what they do.

Program Overview

  • 6 week paid internship: Mon 7/14/2025 to Fri 8/22/2025

  • Full-time role at completion of internship (based on performance)

  • Must be local to Kansas City, KS area

As an intern, you will work closely with the CX leadership team on activities relating to frontline operations and customer support. This hands-on role will be responsible for helping with agent requests; operations projects; light back office administration. You will support the overall strategic goals and objectives of the Steadily brand.

At the conclusion of the internship, successful candidates who have been offered a full time position as a CX Customer Support Specialist, will work in pursuit of their Property & Casualty license. Upon successful completion of the state exam, you will be trained as a Licensed Insurance Account Specialist as the next step in your career journey. Over the next year, you will continue your development as you work towards a Licensed Account Manager role by your 2 year anniversary. 

From Intern to Licensed P&C Account Manager… over the next 2 years Steadily is investing in accelerating your career. Come join us on this rocketship! 

What You’ll Do

  • Respond to high volume of inbound calls and email requests from insureds, lenders, and carriers to address servicing requests for active insurance policies.    

  • Provide direct support for policy servicing requests; e.g. sending certificates of insurance, application signature requests, submitting invoices / taking payment, and processing general endorsement requests. 

  • Perform clerical and administrative tasks related to policy servicing, as needed. 

What You’ll Experience

  • Application of acquired knowledge in real world experiences

  • Networking with other professionals

  • Executive coaching and mentorship

  • A greater understanding of workplace culture

What We Are Looking For:

  • Accomplished New Grad: You have obtained your bachelor's degree in business, marketing, or similar. Preference will be given to candidates with a 3.8+ GPA and involvement in extracurricular activities. 

  • Communication: You have strong written and verbal communication skills and excellent interpersonal skills. 

  • Tech Savvy: You have above average technical skills; learning to navigate new systems and tools is easy for you. 

  • Ambitious: You want to make the leap into an earlier-stage tech company to rapidly accelerate your career growth. You are adaptable to a demanding and fast paced environment.

  • Self-Driven: You thrive under intense pressure; you can manage a large workload with the ability to multi-task and balance priorities. There is no task too small or beneath you; “that’s not my job” is never your mantra. 

Compensation and Benefits

  • Accelerator Program:

    • New Grad Intern

      • Base Pay: $20 per hour 

      • 6 week contract

    • Support Specialist Level 1

      • Base Pay: $65,000

      • Equity in the company

      • 401K

      • Paid Time Off

      • Health, vision, and dental insurance

    • Licensed Support Specialist Level 2

      • Base Pay: $70,000

      • Equity in the company

      • 401K

      • Paid Time Off

      • Health, vision, and dental insurance

    • Licensed Account Manager Level 3-4 

      • Base Pay: $75,000 + bonus

      • Equity in the company

      • 401K

      • Paid Time Off

      • Health, vision, and dental insurance

Location:

  • Kansas City metro area (Overland Park)

  • This is a fully in-office position

Why Join Us

  • You'll be in good company. Our founders have three successful startups under their belt and have recruited a stellar team to match.

  • We pay top of market (see comp).

  • We're earlier stage, so you'll get to wear a lot of hats and shape product decisions.

  • We have a good time. Culture matters a ton to us.

  • We're growing fast and are exceptionally well-funded.

  • Steadily boasts a very unique culture that our teammates love. We call it like we see it and we’re nothing if not candid. Check out our culture deck here to learn what we’re all about.

  • Steadily was awarded Top 2025 Startups in Newsweek, 2025 Best Landlord Insurance Company by Investopedia, #6 on INC Regional’s Fastest-Growing Companies, a Winner of Austin Business Journal’s 2025 Best Places to Work, and #44 on the 2025 Forbes List of Best Startup Employers.

We’re excited to meet you!

Press Room (News) | TrustPilot (Clients) | Comparably (Employees)

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