Destination Services Intern

SUMMARY OF PRINCIPAL & MAJOR RESPONSIBILITIES: The Destination Services Intern will assist the Destination Services Team in furthering the goals of the Convention Sales and Services department through event management, publication writing, research, and creating lasting memories for visitors to the Gulf Coast Capital. Within the final week of this temporary internship, the Destination Services Intern must submit a presentation or report on what they learned during their internship.

CLASSIFICATION: Part-Time, Temporary, Internship: 20 hours per week, 16-week term
This position is open to eligible students participating in the Community Service Work Study Program through Texas A&M University – Corpus Christi. The Institution shall pay 75% and Visit Corpus Christi shall pay 25% of the student’s compensation for work performed and the required State and Federal Income Tax and Social Security, if applicable.

PRINCIPAL DUTIES & RESPONSIBILITIES (Essential Functions):

• Conduct research for various department projects


• Audit and maintain promotional item inventory and fulfill orders


• Assist in the updating of event partner portal accounts and listing records


• Assist during the development and day-of coordination of events


• Facilitate convention welcome booths


• Create client-facing marketing materials
  

Other Functions

• Any additional duties as assigned
  

JOB SPECIFICATIONS
Required Knowledge, Skills, and Abilities (Requirements are representative of minimum levels of knowledge, skills, and/or abilities):

• Strong verbal and written communication skills


• Detail orientation and strong organizational skills


• Working knowledge of Microsoft Office Suite, Canva, and other creative platforms


• Ability to anticipate and solve practical problems and resolve issues


• Ability to work independently


• Demonstrated interest in the tourism, hospitality, or hotel industry
  

You will gain experience in

• Copywriting for professional marketing materials


• The event planning process from conception to the onsite day of coordination


• Retail Management, including product procurement, order fulfillment, and inventory management


• Research and project management


• Strong interpersonal and communication skills and the ability to work effectively with a diverse community, including managers, co-workers, customers, and the public in general


• Thorough understanding of Visit Corpus Christi and the Travel/Tourism Industry
  

Computer Software

• Microsoft Office (Excel/Word/Outlook/Team Skills required)


• Simpleview CRM preferred


• Basecamp
  

Equipment to be Used and Operated
Telephone; Computer; Copy machine; Postage machine; and Scanner

Physical Requirements
While performing the duties of this job, the employee is required to sit for extended periods of time. Shall be able to apply 20 lbs. of force frequently to lift, carry, push, pull, or otherwise move objects. Must be able to view computer screen for extended period of time with clear, close-up vision.

Mental/Emotional Requirements
Must be able to work in a fast-paced and customer service-oriented environment; to perform duties under pressure and meet deadlines in a timely manner; to work as part of a team as well as to complete assignments independently; to take instructions from supervisors; to exercise problem-solving skills; and to interact with co-workers, supervisors, customers, and the public in a professional and pleasant manner.

Safety Responsibilities
Must learn and comply with all organization safety rules; must always use appropriate safety equipment; must immediately report all unsafe conditions to supervisors; must be familiar with all safety features or equipment, machinery, or materials encompassed by job duties; and must check with supervisor if there is a question as to the safe procedure to be used for any job function.

Additional Requirements
Employees are required to reside within the defined Corpus Christi Metropolitan Statistical Area.  Employees must fulfill the performance standards of this position and comply with the policies, rules, and procedures of the organization, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees.

General Statement
Visit Corpus Christi offers a hybrid work environment with a level of flexibility based on job function and needs of the day. This job description is intended to describe the position's general nature and work responsibilities. This job description and the duties of this position are subject to change, modification, and addition as deemed necessary by the organization. Employees must comply with supervisory instructions and perform other job duties, responsibilities, and assignments requested by supervisors, managers, or other organization officials. The job responsibilities of this position may include cross- training in other functions or positions to ensure satisfactory operation of the department or work area.