Digital Intern, Employee Experience

Site: Mass General Brigham Incorporated

 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

 

Digital Intern, Employee Tools & Experience
Hybrid Working Model
Two days per week onsite in office

 

Job Summary

The Opportunity

This Student Intern is part of the MGB Digital Complementary Applications team, providing end-user support to various enterprise applications currently used by Finance and Administrative functions across MGB. The portfolio of applications includes but is not limited to: Qualtrics (Employee Surveys), Adobe Sign (eSignature), Ellucid (Policy Management), Graduway (Alumni Management), Student Placement (Microsoft Tools); the position will also assist with the implementation and support of other enterprise tools, projects and/or processes aimed at improving the employee experience.

• Project Planning: Assisting in the development of project (cut over) plans, including defining project scope, objectives, deliverables, and timelines.
• Team Coordination: Collaborating with team members to ensure clear communication, coordination, and collaboration throughout the project lifecycle.
• Task Management: Tracking project tasks, assigning responsibilities, and monitoring progress to ensure timely completion of project milestones.
• Documentation and Reporting: Maintaining accurate project documentation, including project plans, status reports, meeting minutes, and other project-related documents.
• Risk Management: Identifying and assessing project risks and issues and working with the project team to develop and implement mitigation strategies.
• Stakeholder Communication: Facilitating effective communication with project stakeholders, including clients, team members, and management, to provide project updates and address any concerns or issues.
• Quality Assurance: Ensuring that project deliverables meet quality standards and conducting quality reviews to identify and resolve any issues or discrepancies.
• Budget Management: Assisting in monitoring project budgets, tracking expenses, and ensuring that project costs are within the allocated budget.
• Change Management: Assisting in managing project changes, including scope changes, schedule adjustments, and resource reallocations, while minimizing the impact on project objectives.
• Continuous Improvement: Participating in project post-mortem reviews to identify lessons learned and areas for improvement in future projects. Overall, the Project Coordinator will play a critical role in supporting the successful execution of projects by providing administrative, organizational, and coordination support to the project team. They will contribute to the efficient and effective delivery of projects by ensuring that all project activities are well-coordinated, risks are managed, and stakeholders are engaged throughout the project lifecycle.

 

Education

• High School Diploma or Equivalent required
• Student Intern must be currently enrolled in college courses (under-grad or post-grad degree program) in related field, or recently graduated

Skills and Abilities for Success

• Exceptional time management, prioritization and organization abilities
• Exceptional verbal and written communication skills
• Ability to work well in a fast-paced environment and pivot within scope for business needs
• Ability to work in a team environment and autonomously to take initiative and common goals
   

 

Working Conditions & Working Model Required

• M-F Eastern Business hours, 40 hours per week, Hybrid working model includes 2x weekly onsite in office and possible planned events at MGB local sites and Assembly Row.
• Remote Working days require stable, quiet, secure working area that is HIPAA compliant
• Onsite events are planned ahead, working days onsite weekly vary for department needs, must be flexible
• 6 month assignment

 

Hybrid

 

399 Revolution Drive

 

0

 

Per Diem

 

Day (United States of America)

 

Pay Range

$17.71 - $25.28/Hourly

 

Grade

2

 

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

 

0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

 

Mass General Brigham Competency Framework