Field Assistant

About the Role

Western Pest Control is seeking a Pest Pro Field Assistant — a true jack of all trades role for someone eager to learn the pest control industry from the ground up. This is an internship-style position designed for individuals who enjoy mechanical work, problem-solving, and working independently while supporting the service team.

This role provides exposure to every part of the business — from equipment maintenance and vehicle inspections to assisting Pest Professionals in the field and coordinating time-sensitive service calls. If you thrive on variety, adaptability, and learning by doing, this role is for you.

Key Responsibilities

• Field Support & Emergency Response
  
  
  
  • Assist Pest Professionals on residential and commercial accounts.
  
  
  • Respond to urgent customer service calls and emergencies, coordinating with the office to manage shifting priorities.
  
  
  • Fill in on callbacks and follow-ups to ensure customer satisfaction.
  
  
  
  


• Mechanical & Equipment Maintenance
  
  
  
  • Perform truck inspections and help resolve vehicle-related issues (e.g., jumpstarting, basic troubleshooting).
  
  
  • Maintain and repair field equipment including augers, scanners, backpack sprayers, B&G hand sprayers, and pumps.
  
  
  • Stock and manage rodent stations and pesticide products.
  
  
  • Conduct regular inventory counts and support warehouse efficiency.
  
  
  
  


• Routing & Efficiency Support
  
  
  
  • Assist the Routing Department with scheduling and emergency fill-ins.
  
  
  • Help organize and stock technician trucks for maximum route efficiency.
  
  
  • Communicate with the office about shifting schedules, upcoming emergencies, and priority tasks.
  
  
  
  


• Learning & Development
  
  
  
  • Gain hands-on knowledge of all pesticide products, safety protocols, and field equipment.
  
  
  • Learn best practices in customer service, routing, and field operations.
  
  
  • Shadow and support experienced Pest Professionals to understand the business from the inside out.
  
  
  
  

Requirements

• Must be 18 years of age or older


• High School Diploma or GED required


• Valid driver’s license and reliable transportation


• Mechanically inclined — comfortable with tools, equipment, and basic troubleshooting


• Ability to lift 50+ lbs and work in outdoor conditions


• Strong time-management and problem-solving skills


• Able to work independently on multiple tasks in fast-paced, time-sensitive situations


• Excellent communication skills with both office staff and field technicians

What We Offer

• Paid training and mentorship from Service Managers and Pest Professionals


• Hands-on experience with vehicles, equipment, and pesticide application tools


• Opportunities to develop independence, mechanical skills, and field expertise


• Exposure to industry business processes, routing systems, and commercial accounts


• Career growth opportunities for individuals pursuing a future as a licensed Pest Professional