Students may only have 5 open job applications at a time.

Work Experience:

Work Experience Description:

ᅟ

• Assists the Financial Aid & Scholarships Manager, Supervisor and Counselors with a wide range of complex secretarial, electrical, and receptionist duties while maintain the ability to execute tasks and day-to day activities
• Responds promptly to inquiries regarding financial aid-related questions with prospective students, parents and international facilitators
• Ensures that policies and procedures are up to date and accessible in the Financial Aid online knowledge base utilizing web and scripting language skills
• Assists with orientation and training of student associates and ensures that they understand and are aware of departmental policies and procedures
• Assists in developing motivational programs for student employees to measure and improve in department morale
• Assists in and supports the development and delivery of student-focused financial aid literacy programs/efforts
• Prepares and maintains confidential and sensitive documents
• Provides department support to perform special projects and maintain database when directed
• Refrains from leaving items laying around on the counter. If you must leave for a short period, be sure to cover up or hide documents as needed. If you are the only person at the reception desk, lock your computer if you have to leave
• Reports for their work shift on time, works their allotted hours, and coordinates time-off requests ahead of time with the exception of unforeseen emergencies
• At the end of your shift be sure to put away your projects, clean up your individual areas, as well as the front desk, close filing room door, and log off all computers
• Students must dress in standards and in casual/ professional wear. No t-shirt with inappropriate advertising, holes, cut collars, etc. No shorts or cut-off jeans. No rubber slippers or flip flops
• Students must display at all times a professional image. Keep the reception desk area tidy and clean. NO EATING (a closed water bottle or drink is ok)
• Students must work only during scheduled hours unless approved by supervisor
• It is very important that during work shifts Facebook, homework, online browsing, shopping and personal work is not allowed. During down times, students are to check with Financial Aid Staff for projects
• Performs other tasks as assigned

Education

College

Work Experience

3 Months of General Work Experience

Physical Demands

Typical office environment

Base Rate Per Hour:

ᅟ