FWEP Student Concierge

Job Description

Typical duties include but not limited to:

• Greet visitors and provide information.
• Answer basic general questions and route guest to the appropriate department.
• Small assigned project as needed.

Other duties:

• Performs other job-related duties as assigned.

Additional Job Description

Minimum Qualifications:

• Must be a full-time student at Florida Gulf Coast University at the time of hire and throughout the appointment.
• Have a minimum GPA of 2.5 and in good conduct standing with the University.
• Must be eligible for FWS/FWEP funds.

Knowledge, Skills, & Abilities:

• Ability to communicate effectively, both orally and in writing.
• Ability to establish and maintain effective working relationships with faculty, staff, students, and the public.
• Ability to work in a fast-paced, demanding environment.
• Strong interpersonal communication skills (e.g., public speaking & listening skills).
• Demonstrate an ability to work with individuals, be a team player.
• Be reliable, responsible, confident, and sincere.
• Promote a common purpose consistent with stated University goals and demonstrate a commitment to students and the learning environment.
• Possess the knowledge of general written standards and procedures utilized, and have the ability to read, interpret, and follow procedural and policy manual related to the job tasks.
• Provide quality customer service by creating a welcoming and supportive environment.
• Present a professional image in word, action, and attire.
• Demonstrate skills necessary to look at situations and processes critically to make recommendations for improvement.

FGCU is a State University System of Florida member and an Equal Opportunity and Equal Access employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status.