Job Description

What You'll Be Doing

May include, but not limited to:

• Collaborate with Game Operations & Community Relations Manager in the planning, implementation and execution of promotional themes; in-game entertainment and intermission activities by work ALL Kalamazoo Wings home games.

• Works with Game Operations & Community Relations Manager in the creation of game-day scripts and event time outlines.

• Assists with the production and execution of in-game promotional activities including but not limited to: event set-up and tear-down, selecting activity participants and Zamboni riders, arrangement of additional game-day entertainment performers, monitor activities associated with the K-Wings Kids Club and oversee interactive concourse tables.

• Establish and strengthen relationships with business partners involved with game-day promotions.

• Coordinating community events that may or may not be during game day.

• Assist Wings Event staff with the distribution of promotional handouts/giveaways and coupon initiatives.

• Support sales staff with the execution of game-day fan experiences.

• Provide high level of customer service and hospitality for those in attendance at Kalamazoo Wings home games and/or Wings Event Center events.

• Other responsibilities as assigned.

What You Need For This Position

• The ideal candidate will be in pursuit of a college degree in Sport Management, Sports Marketing, Sales or a closely related field 

• Ability to effectively present and share information/ideas amongst groups, game-day staff members, managers, business partners and all guests at Wings Event Center

• Any previous experience working in sports, live entertainment events and/or customer service is a plus

• Candidates must be comfortable working in a loud, fast paced and high pressure work environment

• Your assignment will begin mid-September 2026 and end on or about 2 weeks after the 2026-2027 K-Wings season. The regular season ends in mid-April, with playoffs following into May.

What’s in it for You

• Medical/Dental/Vision  (Full-Time option)

• 401K with 100% match up to 3% (Full-Time option)

• Parental Leave Program (Full-Time Option)

• Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year

• Health and Wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.

• Shift meal provided per day

• 10% Discount on GHG outlets

• Discounted hotel rates at Choice Hotels Worldwide

Top Reasons to Work With GHG

• We are one of the Nation's 101 Best and Brightest Companies to work for

• You will grow your skills and experience in an environment that encourages growth and development