Golf Club Concierge Internship

Description

CDA National Reserve proudly offers the following benefits:

• 401k Eligible
• Holiday Pay Eligible
• End of year bonus eligible
• Housing Available

Pay Range: $18.00 - $20.00 per hour 

Anticipated employment period: April 1, 2026 - October 31, 2026

The Private Golf Club Internship provides hands on experience in the daily operations of a private golf and social club. This position plays an active role in supporting the club’s events, residential services, rental programs, housekeeping operations, concierge support, and day to day administrative tasks. The intern will contribute to creating exceptional member experiences and will gain practical hospitality knowledge through direct involvement in multiple departments.

Responsibility Areas and Duties:

Event Management

• Assist with execution of member social events, including themed parties, golf events, dinners, concerts, classes, and other activities.
• Support event logistics, including setup, décor, vendor coordination, and on-site member service.
• Assist with Banquet Event Orders (BEOs) and other supporting documentation.

Residential Services & Rentals

• Support the club’s seasonal rental program, including reservations, guest communication, check-ins, and service requests.
• Understand residential property oversight including home checks, seasonal preparation, and quality control.

Concierge & Member Services

• Provide front-line member support, including event sign-ups, reservations, and guest services at the concierge desk.
• Assist in developing tools, resources, and systems to enhance concierge support.
• Assist with transporting members, guests, and staff to designated locations throughout the property.

Administrative Support

• Assist with club communications, menu creation, guest correspondence, birthday cards, and internal documentation.
• Answer incoming phone calls, manage the concierge inbox, and help maintain organized records and resources.

Physical Demands and Work Environment:

While performing the duties of this job, the employee is regularly required to talk, hear, and move about freely in a multi-floor building and in open space. The employee is frequently required to visually observe the condition of his/her surroundings. He/she is routinely required to bend, stoop, stand, walk, carry and lift objects weighing 50 pounds or less. It is inevitable that other duties will arise from time to time.

Coeur d’Alene National Reserve is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Requirements

Education and/or Experience:

• High school diploma, G.E.D. or work equivalent.
• Required to work on-call duty when needed.
• Effective use of and knowledge of various cleaning equipment, tools and products.
• High level of organization, time management and customer service skills.
• Excellent organizational and communication skills, both written and verbal
• Must operate efficiently in a fast dynamic environment.
• Required to speak and write the English language in an understandable manner.