GSU Apprentice Program

Guest Service Agent Apprentice

About Us:

HVMG sets the standard of excellence as an employer, operator, and trusted partner. Our commitment to our Purpose -- to Be Excellent in all we do so our associates, guests, and partners LOVE us! -- drives us to provide hotel solutions with quality and integrity. Led by a team of hospitality management and real estate experts who have successfully maximized results together for many years, our fully integrated platform of hotel solutions ranges from third-party management to acquisitions and development to project management. We pride ourselves on being one of only a small percentage of third-party managers approved to manage all major full-service brands: Hyatt, Hilton, IHG, and Marriott. Our formula for growth and success is grounded in the cultivation of the industry's best talent and a relentless commitment to our Be Excellent culture. Whether we're acting as third-party managers, joint-venture partners, or just as advisors, HVMG thrives on solving complex challenges with proven strategies that focus on maximizing value.

Position Overview:

The apprentice will build upon their classroom studies through the Hotel Apprentice Program opportunities, learning first-hand about a hotel's operations. The apprentice will be introduced to the Hotel brand and culture. By gaining hands-on experience in the exciting world of hotel management, the apprentice will be better prepared to pursue opportunities post-graduation. The apprentice will learn and gain experience in various hotel departments by rotating through the following departments: Front Desk, Sales, Housekeeping and Laundry, Maintenance, Food and Beverage Service, Night Audit, and Operations Management.

Who Will this Job Appeal To:

• Must be enrolled at GCU as a Hospitality Management major or minor


• Minimum GPA of 2.5


• Must be a Sophomore, Junior, or Senior


• Reliable transportation is required


• Flexible shifts available from Sunday to Saturday, including potential night and weekend hours


• 20 hrs per week

Learning Outcomes:

• Apply theoretical knowledge and skills from GCU coursework to fulfill apprenticeship responsibilities.


• Gain insight into multiple hotel operational departments to understand their performance expectations.


• Complete assigned tasks confidently and to the hotel’s standards.


• Demonstrate professional conduct essential for the assigned responsibilities.


• Communicate effectively and confidently within each department.


• Collaborate as part of a professional team.

Start Date: January 07, 2026

End Date: December 31, 2026

An Equal Opportunity Employer

We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.