Information Technology (IT) Intern

Essential Duties and Responsibilities:

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  Provide first-level technical support for hospital staff, including troubleshooting hardware, software, and basic network issues

  
  


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  Assist with setup, configuration, and maintenance of computers, printers, mobile devices, and peripherals

  
  


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  Support Electronic Health Record (EHR) systems and other clinical applications under supervision

  
  


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  Help manage user accounts, access permissions, and password resets in accordance with security and HIPAA requirements

  
  


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  Assist with routine IT maintenance, updates, and inventory tracking

  
  


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  Respond to help desk requests in a timely and professional manner

  
  


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  Support cybersecurity best practices, including device security and data protection

  
  


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  Assist with documentation of IT procedures, workflows, and troubleshooting guides

  
  


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  Collaborate with IT staff on special projects and technology upgrades as assigned

  
  

Non-Essential Duties and Responsibilities:

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  Perform other duties as assigned.

  
  

Professional Requirements:

• Maintain patient confidentiality at all times.


• Report to work on time and as scheduled.


• Wear identification while on duty.


• Maintain regulatory requirements, including all state, federal and local regulations.


• Represent the organization in a positive and professional manner at all times.


• Comply with all organizational policies.


• Conduct oneself as a professional in accordance with PRIDE values.

Job Requirements:

• Must be at least 18 years old.


• High school graduate.


• CNA or equivalent experience preferred.


• Medical terminology class (preferred but not required).

Organizational/Core Competencies:

• Exceed Quality


• Exceed Customer Expectations


• Strengthen, Build, and Leverage Community Relationships