Inside Sales Representative Intern

OUR STORY

At ST, we believe in the power of technology to drive innovation and make a positive impact on people, business, and society. We are a global semiconductor company, and our advanced technology & chips forms the hidden part of the world we live in today. 

When you join ST, you will be part of a global business of more than 115+ nationalities and present in 40 countries, 50,000+, diverse and dedicated creators & makers of technology around the world!

Developing technologies takes more than talent: it takes amazing people who understands collaboration and respect. People with passion and desire to disrupt the status quo, push boundaries and drive innovation – whilst unlocking your own potential. 

Working at ST means innovating for a future that we want to make smarter, greener, in a responsible and sustainable way. Our technology starts with you. Join us and start the future!

Overview

The Inside Sales Representative Intern is responsible for selling products and/or services within an assigned territory or customer base. This role involves responding to inquiries, negotiating pricing, issuing quotes, and following up to close sales. The intern will work closely with distributors, representatives, and field sales personnel to ensure customer satisfaction and achieve sales targets.

Key Responsibilities

Sales and Customer Interaction:

• Utilize sales techniques to respond to inquiries from distributors and representatives.


• Negotiate pricing and issue quote responses in a timely manner.


• Analyze historical quote data and follow up on quotes to close sales.


• Address budgetary quotes for new products and track competitive pricing.


• Align distribution pricing with OEM/EMS contract pricing for direct customers.


• Link registrations with quotes for follow-up and work with field sales on large quotes.


• Ensure follow-through to order entry.

Distributor and Claim Management:

• Monitor and manage distributor ship and debits for distributor claims.


• Resolve cost discrepancies and ship and debit (SADA) claims with Finance.


• Provide updated product information to representatives and distributors, including pricing, alternate sources, product availability, and technical specifications.

Product and Order Management:

• Coordinate product returns for quality and manage division recalls with distributors.


• Follow quarantined orders through resolution, including returns or release and shipment to distributors.


• Track and expedite delinquent product shipments and set up new customers for drop shipments.


• Address ad hoc logistic requests, including AHLR requests (shipping).


• Review backlog for customer demand/forecast accuracy and monitor distributor inventory.


• Work with divisions to secure products for orders, ensure on-time deliveries, and confirm orders based on lead times.


• Manage order entry for new product introductions (NPI).

Internal and External Coordination:

• Interface with distributors, representatives, and company personnel to verify product status and resolve issues.


• Cover and be knowledgeable of another ISR’s assigned area and customer base.


• Periodically travel to assigned territories to meet with field sales personnel and distributors.


• Participate in quarterly business reviews and train reps/distributors on tools and processes.


• Engage in continuous product training.

Quality and Process Management:

• Ensure all aspects of quality in work, processes, tools, products, and results.


• Utilize tools such as STAM, SVI, AHLR, RMS, PRISMA, and Memphis (financial tool for credit adjustments).


• Perform other duties as assigned.
   

YOUR SKILLS & EXPERIENCES

• Working towards a Bachelor's or Master's degree in Business, Sales, Supply Chain, Logistics, Consulting, or a related major.


• Strong communication skills.


• Ability to analyze data and respond to inquiries effectively.


• Experience in sales, customer service, or a related field is a plus.


• Experience with managing backlog, logistics, and correspondence with distributors is a plus.


• Knowledge of product specifications and technical information is a plus.


• Proficiency in using sales and financial tools is a plus.


• Proficiency in Power BI and Excel is a plus.

At STMicroelectronics, base salary is one part of our total compensation package and is determined within a range depending on your skills, qualifications, experience, and location. The base hourly rate range for this role is between $22 and $33 USD.

We encourage candidates who may not meet every single requirement to apply, as we appreciate diverse perspectives and provide opportunities for growth and learning. Diversity, Equity and Inclusion (DEI) is part of our company culture. Our DEI vision is, “At ST, you can be the true version of yourself”, we value all employee contributions and have zero tolerance for any kind of discrimination. 

Joining us is also about a greater work-life balance and workplace with equal opportunities. Dedicated Employee Resource Groups for women and LGBTQIA+, hybrid work arrangements are amongst the many DEI & Sustainability initiatives that make us a great place to evolve your career.

To discover more, visit st.com/careers