Intern

Centrum Health, a part of NeueHealth, is seeking a Business Operations Intern for the summer.  

Responsibilities

• Manage large amounts of inbound and outbound calls promptly


• Follow communication “scripts” when handling different topics


• Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives


• Build sustainable relationships and engage patients by taking the extra mile


• Keep records of all conversations in our call center database in a comprehensible way


• Frequently attend educational seminars to improve knowledge and performance level


• Projects as assigned

REQUIREMENTS

• Currently pursuing an Undergraduate degree


• High-level of computer literacy

ATTRIBUTES

• You have a strong interest in the Healthcare Industry.


• You enjoy working in a collaborative environment.


• You are detail oriented and produce high quality work.


• You are a self-starter and ready to learn!