Intern, IT Network/Systems Administration

Firm Overview:

H.I.G. Capital is a leading global private equity investment firm with $75 billion of assets under management with a focus on the mid cap segment of the market. The H.I.G. family of funds includes private equity, growth equity, real estate, direct lending, special situation credit, and growth-stage healthcare. We focus on providing capital to businesses with attractive growth potential and align ourselves with committed management teams and entrepreneurs to help grow businesses of significant value. Our team of over 500 investment professionals has substantial operating, consulting, technology, and financial management experience, enabling us to contribute meaningfully to our portfolio companies. H.I.G. is based in Miami, with offices in Atlanta, Boston, Chicago, Los Angeles, New York, and San Francisco, and affiliate offices in Hamburg, London, Luxembourg, Madrid, Milan, and Paris in Europe as well as Bogotá, Rio de Janeiro, and São Paulo in Latin America, Dubai in the Middle East, and Hong Kong in Asia.

Role Overview:

H.I.G. Capital is seeking a Network/Systems Administration Intern to join our IT team in Coral Gables, FL. This is a part-time, six-month internship with the possibility of extension and is 100% onsite.

The role operates within standard business hours (9:00 a.m. – 6:00 p.m.) and requires a minimum of 20 hours per week; we are happy to accommodate your academic schedule. The successful candidate will support a fast-paced, high-volume help desk environment and must be a self-starter with strong organizational skills, a collaborative mindset, and a genuine interest in systems and network administration.

Role Responsibilities:

• Determines root cause of IT related issues and troubleshoots providing technical expertise with accurate and timely solutions to ensure personnel satisfaction and productivity. 

• Perform software and hardware installations as necessary.

• Troubleshoot wireless and wired networking issues.

• Provide first level support using networking tools.

• Software and Hardware deployment in an enterprise environment.

• Remote access IT assets to provide support or troubleshoot issues.

• Administer mobile device management.

• Update systems and network documentation

Requirements & Qualifications:

• Must be currently enrolled in a college degree program (Computer Science, Computer Information Systems, or similar degree highly preferred).

• The ideal candidate must possess a positive can-do attitude that thrives on meeting deadlines, a solid work ethic and a desire to learn as well as be part of a team.

• Excellent customer service skills.

• Developed problem solving skills including the ability to explain technical solutions to non-technical users.

• Strong understanding of Windows 10/11 desktop support and troubleshooting.

• Experience with Microsoft Office suite of products (Outlook, Excel, Word, PowerPoint, etc.)

• Strong analytical skills.

• Basic networking knowledge including DNS, DHCP, and TCP/IP protocols.