Internal Opportunity: Service Manager

Lead. Grow. Make an Impact.
North Huntingdon, PA

Are you ready to take the next step in your career with Jim Shorkey Auto Group? We’re excited to offer a Service Manager opportunity to our internal team members—those who already understand our values, our customers, and our commitment to excellence.

This is your chance to step into a leadership role, guide a high-performing team, and help shape the future of our service department—all while continuing your journey with a company that believes in promoting from within.

What You’ll Be Doing:

• Lead and mentor service advisors and technicians
• Oversee daily service operations and drive department performance
• Collaborate with BDC and marketing teams to grow business
• Monitor KPIs and implement strategies for continuous improvement
• Ensure outstanding customer satisfaction and handle escalations
• Manage warranty claims, inventory, and compliance
• Maintain accurate records and support operational efficiency

Why This Role Is a Great Fit for You:

• You already know our culture, systems, and expectations
• You’ll have the support of a team that wants to see you succeed
• You’ll be empowered to lead and make meaningful decisions
• You’ll be recognized for your contributions and leadership

What We’re Looking For:

• 3+ years of experience in service or parts operations
• Proven leadership and team-building skills
• Strong communication and customer service abilities
• Familiarity with CRM and inventory systems
• Ability to interpret technical information and explain repairs clearly

Ready to grow your career from within?
Apply today and take the next step in your journey with Jim Shorkey Auto Group—where your potential is recognized and your future is supported.