IT Intern

System Engineer I - Intern

Department: Information & Technology

Job Summary: A key contributor to our Helpdesk support team providing phone, application and server support for Conner Strong & Buckelew employees. The position will provide Level 1 and 2 phone support as well as work with and maintain Windows Server, Exchange 2010 and Virtual environment.

Principal Responsibilities

-  Provides primary support for helpdesk requests.

- Responsible for the helpdesk activities associated with the identification, prioritization, and resolution of reported problems.

- Ensure that all phases of helpdesk support are coordinated, monitored, logged, tracked, resolved and escalated as appropriate.

- Troubleshoot hardware, application and server issues, including but not limited to, network or local printer problems, and peripheral problems.

- Provide support to internal employees resolving user issues with specific software applications, including Microsoft Operating Systems, Microsoft Outlook, Microsoft Office and other industry specific applications.

- Works with Microsoft Active Directory, Microsoft Exchange, and Citrix monitoring remote users.

- Other duties which may be assigned

Other Functions

- Assist with IT projects as needed

- Some travel in New Jersey, Delaware and Philadelphia area as needed

Requirements

- Microsoft Office Suite and Outlook experience required

- Team Player, Self-motivated with strong problem solving and customer service orientation required

- Good verbal and written communication skills a must

Working Conditions 

Office environment with moderate noise level; Able to work flexible hours and travel to other Conner Strong buildings and client work sites when needed. 

https://www.best10weeks.com/

Effective June 1st 2026, the pay rate for this role is $25 per hour.

Conner Strong & Buckelew is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, affectional or sexual orientation, gender identity or expression, national origin, ancestry, nationality, age, disability (physical or mental), marital or domestic partnership or Civil Union status, pregnancy, family medical history or genetic information, atypical cellular or blood trait, military service or any other status protected by law.