IT Intern - Unpaid

About the Role

Goodwill of Greater Grand Rapids is seeking a motivated and detail-oriented IT Intern who is currently pursuing an IT-related degree and is eager to gain hands-on technical experience in a professional environment. 

What You’ll Do

• Assist with PC setup, configuration, troubleshooting, and basic hardware repairs.

• Provide support for basic network connectivity issues.

• Assist with the installation, setup, and troubleshooting of printers and other computer peripherals.

• Support inventory management and asset tracking processes.

• Provide general support to IT staff on projects and daily operational tasks.

Competencies

• Basic PC hardware and Windows OS knowledge.

• Strong troubleshooting and problem solving skills.

• Ability to work independently and learn quickly.

• Professional, ethical, reliable, and detail-oriented

What You’ll Gain

Here are four key benefits the intern will gain:

• Hands-On Technical Experience – Practical experience with PC setup, hardware troubleshooting, basic networking, and peripheral support in a real-world IT environment.

• Problem-Solving Skills Development – Strengthened analytical and troubleshooting abilities through resolving day-to-day technical issues.

• Professional Workplace Exposure – Experience working within an IT team, understanding workflows, service standards, and professional communication.

• Career Preparation & Skill Building – Enhanced technical foundation, asset management knowledge, and confidence that supports future IT roles and career growth.

Ideal For Students Studying: 

Information Technology 

Computer Science