Number of Applicants
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About the Role
Goodwill of Greater Grand Rapids is seeking a motivated and detail-oriented IT Intern who is currently pursuing an IT-related degree and is eager to gain hands-on technical experience in a professional environment.
What You’ll Do
• Assist with PC setup, configuration, troubleshooting, and basic hardware repairs.
• Provide support for basic network connectivity issues.
• Assist with the installation, setup, and troubleshooting of printers and other computer peripherals.
• Support inventory management and asset tracking processes.
• Provide general support to IT staff on projects and daily operational tasks.
Competencies
• Basic PC hardware and Windows OS knowledge.
• Strong troubleshooting and problem solving skills.
• Ability to work independently and learn quickly.
• Professional, ethical, reliable, and detail-oriented
What You’ll Gain
Here are four key benefits the intern will gain:
• Hands-On Technical Experience – Practical experience with PC setup, hardware troubleshooting, basic networking, and peripheral support in a real-world IT environment.
• Problem-Solving Skills Development – Strengthened analytical and troubleshooting abilities through resolving day-to-day technical issues.
• Professional Workplace Exposure – Experience working within an IT team, understanding workflows, service standards, and professional communication.
• Career Preparation & Skill Building – Enhanced technical foundation, asset management knowledge, and confidence that supports future IT roles and career growth.
Ideal For Students Studying:
Information Technology
Computer Science
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