IT Office Assistant Work Study

Company : Flagler College

2026 Explore St., United States

Job Description - IT Office Assistant Work Study

Description
This position will assist the Technology Services staff with the daily functions of campus-wide technology and will provide technical/administrative support for students, staff, and faculty in a professional and courteous manner.

Responsibilities

Assist students, staff, and faculty with computer and printer issues

Help troubleshoot login issues and reset passwords

Submit work orders on behalf of users to Help Desk ticketing system

Assist users with print questions, Office365 issues, and general department knowledge

Answer phone, take messages and perform general office duties

Other projects as assigned by Technology Services staff

Miscellaneous office duties, which may include lifting and moving IT equipment (For example: moving computers/printers, documentation, keeping workspace tidy, organizing shelves, crushing hard drives, etc.)

Qualifications

MINIMUM QUALIFICATIONS:

Must be enrolled as a current Flagler College student

Ability to work independently

Prior customer service experience

Shifts available during our office hours:

- 8am – 7pm Monday-Thursday
- 8am – 5pm Friday (No weekends required)

CHARACTERISTICS PREFERRED:

Must be welcoming and friendly – with lots of patience and a professional attitude

Punctual

Able to maintain confidentiality

PREFERRED QUALIFICATIONS:

General office experience required

Basic knowledge of Printers, Windows and MacOS and Office365

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:

May be asked to lift computers, boxes, (no more than 25lbs) and move them across campus

Office environment (mostly indoors), but may be asked to walk across campus to run errands, or deliver equipment to other buildings/offices

* Training will be provided. We work with our student assistants to adapt the position and responsibilities to align with their skills and interests. This may mean exposure to web sites, graphic design, technology, business writing and customer service. Effort is made to provide the student with real-world experience that is applicable to their career goals and organized to be representable on a resume.

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IT Office Assistant Work Study

Job Description - IT Office Assistant Work Study

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